Marintha Taylor

As a route supervisor, I manage the all operations of drivers, dispatch, mobile phlebotomists and routes to ensure patients and contracted facilities are serviced efficiently and effectively. I am responsible for the performance of over 25 laborers and for maintaining a safe and orderly workplace.

• Worked with functional groups to resolve employee relations and labor relations issues.
• Conducted driver ride-alongs and observations to evaluate and improve driver performance.
• Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
• Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.

As an Adult Behavioral Health Specialist, I coordinated patient care as a member of a multi-disciplinary treatment team. In this position, I provided direct patient care by developing rapport with the patients and facilitating the therapeutic milieu.

• Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
• Created progress reports, assessments and charting within required timeframes.
• Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Assisted in recruitment to build team of top performers.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

As a Logistics Assistant Manager, I supported the Mothers’ Milk Bank by ensuring robust oversight of shipping, supply management, and warehouse operation. This position I maintained excellent customer satisfaction amongst donors, recipients and healthcare facilities personnel.

• Improved inventory accuracy by developing and implementing enhanced control systems.
• Monitored logistics performance and identified improvement opportunities.
• Resolved shipping discrepancies by coordinating customer and courier communications.
• Conducted research to address shipping errors and packaging mistakes.
• Developed and maintained knowledgeable and productive team of employees.