Versatile Social Worker with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Project Coordinator (Volunteer)
Action for Youth Foundation Trust
04.2024 - Current
Provided comprehensive support services to over 100 families, enhancing children's safety and well-being
Developed and reviewed treatment plans for high-risk cases, reducing the need for emergency interventions by 20%
Successfully coordinated multidisciplinary teams to ensure cohesive care plans for complex cases
Implemented innovative counselling techniques that improved customer satisfaction scores by 25%
Managed a caseload of 50 cases simultaneously with a focus on efficiency and accurate documentation, meeting all service deadlines
Advocated for children's rights and services, resulting in a 30% increase in resource accessibility for my clients
Kept projects on schedule by managing deadlines and adjusting workflows.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Prepared meeting agendas and minutes for distribution and record keeping.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Data Assistant
Family Aids Caring Trust
05.2024 - 05.2024
Improved overall workflow efficiency through the implementation of standardized data entry procedures by using Kobo collect application
Assisted in the development of a comprehensive database, facilitating easier access to critical information for all team members.
Stayed abreast with industry trends regarding best practices in database management techniques, applying newfound knowledge to improve existing systems where applicable.
Spearheaded initiatives aimed at reducing manual input errors while simultaneously improving overall quality standards concerning entered information.
Case Management (Graduate Trainee)
Family AIDS Caring Trust-FACT
12.2023 - 02.2024
Assisted program staff in the execution of all aspects of programming at the station as well as community level, in particular the profiling, assessment, care planning and monitoring of beneficiaries enrolled into the program as well as facilitating the training of community cadres on program implementation
Conducted 200 risk assessments and facilitated early intervention strategies, reducing mother to child HIV and Aids incidents by 15%
Led community outreach programs that educated 1000 individuals on child safety and well-being
Provided programme and administrative support to the programme team in the preparation of various programme documents such as work plans, reports and programme implementation strategy
Streamlined case management processes, improving time efficiency by 30% for the entire team
Pioneer of a peer support program that improved team morale and enhanced client care quality
Updated case files, data entry in the case management department as well as the monitoring and evaluation department which led the organisation to meet 95% of its target
Maintained accurate records, ensuring timely reporting and compliance with program requirements.
Managed caseloads effectively, prioritizing urgent needs while maintaining attention to long-term goals for each client''s wellbeing.
Safeguarded client confidentiality through diligent adherence to privacy policies and procedures.
Assisted in conducting needs assessments to identify key areas of service needs.
Student Intern
Simukai Child Protection Programme
01.2022 - 12.2022
Supported the implementation of the Child Protection Programme by conducting home visits, assessing children's needs, and providing support to families through IGAs
Conducted case management for children who were victims of abuse, neglect, or exploitation, including coordinating with other stakeholders and professionals to ensure their safety
Helped 500 clients access community resources and services tailored to their individual needs
Orchestrated community events that raised awareness of social services available, reaching an audience of 1000 residents
Created partnerships with local organisations to bridge service gaps for vulnerable populations
Managed case documentation with a zero-error within the year, maintaining impeccable records for all clients
Provided crucial psycho-social support to children in need of care
Reported back to instructor to receive day-to-day tasks and responsibilities.
Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
Analyzed problems and worked with teams to develop solutions.
Prepared project presentations and reports to assist senior staff.
Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
Interviewed clients to assess needs and determine most suitable needs and services.
Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Provided crisis intervention services to ensure the safety of clients experiencing mental health or substance use emergencies.
Improved client well-being by conducting comprehensive needs assessments.
Advocated for client needs with external agencies to secure necessary services and support.
Education
Bachelor Of Science Honours In Social Work - Social Sciences,Theology, Humanities And Education
Africa University
Mutare
08.2019 - 05.2023
A Level - Arts Subjects
Marange High School
Marange
2018
O Level - Arts Subjects
Murewa High School
Murewa
2016
Skills
Risk Assessment Counselling
Accomplishments
Implemented a Peer Support Program leading to improved team support and enhanced quality of care.
Innovated counselling methods that boosted customer satisfaction by 25% in a single year.
Reduced emergency interventions by strategically managing high-risk cases through proactive planning.
Organised successful community events generating heightened awareness and educating over 500 residents.
Passions
Child Welfare Advocacy
Passionate about advocating for children's rights and ensuring their safety and well-being within the community.
Certification
Certification of Registration of a Social Worker
Reference
Mrs. P Magumise Family Aids Care Trust Zimbabwe Case Management Officer+263 77 903 0699
Mr D .Nyambiya (Zoe Supervisor) nyambiyad@gmail.com 0774140260
Mrs. N. Mabhodyera (Program Administrator), mabhodyeran@gmail.com 077481792
Timeline
Data Assistant
Family Aids Caring Trust
05.2024 - 05.2024
Project Coordinator (Volunteer)
Action for Youth Foundation Trust
04.2024 - Current
Case Management (Graduate Trainee)
Family AIDS Caring Trust-FACT
12.2023 - 02.2024
Church Youth Leader UMC (President)
12-2023
Clean Class 4 drivers licence
10-2023
Certification of Registration of a Social Worker
09-2023
Student Intern
Simukai Child Protection Programme
01.2022 - 12.2022
Bachelor Of Science Honours In Social Work - Social Sciences,Theology, Humanities And Education
Africa University
08.2019 - 05.2023
A Level - Arts Subjects
Marange High School
O Level - Arts Subjects
Murewa High School
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