Miguel Diaz
Victorville,CA
Summary
Dynamic professional with extensive experience managing attendance and supervising activities for children, fostering a safe and engaging environment. Proven leadership skills demonstrated through training a basketball team and coordinating various skill development clubs. Adept at assisting students with homework while ensuring strict adherence to safety protocols. Strong communication abilities, including proficiency in Spanish, enhance relationship-building with diverse groups. Known for thriving in fast-paced settings, excelling at multitasking, and maintaining a positive attitude when interacting with customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
AYA Program Leader
Action Youth America
03.2025 - Current
- I was in charge of taking attendance for the fourth graders that would attend the after school program
- Was in charge of training the basketball team as well
- Was in charge of certain clubs for the children as well
- I was in charge of helping kids finish their home working and making sure they are safe and under supervision
- Collaborated with team members to design educational workshops, fostering skill development among participants.
- Developed and implemented youth engagement programs, enhancing participation and community outreach.
Package Handler
MGA Entertainment
05.2024 - 12.2024
- Ensured compliance with postal regulations regarding hazardous materials handling
- Stacked boxes onto pallets in an efficient manner.
- Labeled parcels accurately according to company guidelines.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Operated material handling equipment to ensure efficient package sorting and distribution.
- Collaborated with team members to optimize workflow and meet daily shipping targets.
- Followed safety protocols to maintain a secure working environment for all staff.
McDonald’s Crew Member
McDonald’s
06.2023 - 12.2023
- Processed takeout orders quickly to ensure timely delivery of meals.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Managed cash register operations accurately during transactions, enhancing overall efficiency at peak hours.
- Adapted quickly to changing priorities and high-pressure situations while maintaining service quality.
Education
High School Diploma -
Alta Vista Innovation
Adelanto, CA05-2024
Skills
- Attendance management
- Issue resolution
- Staff coordination
- Team collaboration
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Active listening
- Effective communication
- Activity planning
- Team leadership
- Safety supervision
- Customer service
- Time management
- Inventory control
- Package inspection
- Communication skills
- Spanish speaking
- Fast paced worker
- Problem solving
- Customer focus
- Relationship building
- Multitasking
- Classroom management
- Program activities
Certification
- Food handlers certificate
Languages
English
Full Professional
Spanish
Professional
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteTimeline
AYA Program Leader
Action Youth America
03.2025 - Current
Package Handler
MGA Entertainment
05.2024 - 12.2024
McDonald’s Crew Member
McDonald’s
06.2023 - 12.2023
High School Diploma -
Alta Vista Innovation