Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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Mario Arauz

Hialeah

Summary

Results-driven fulfillment professional with extensive experience in overseeing inventory management, order processing, and logistics coordination. Known for strong team collaboration and delivering consistent, high-quality outcomes. Skilled in problem-solving and adapting to changing demands, ensuring optimal efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Fulfillment Lead

Kith Nyc
04.2024 - Current
  • Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
  • Handled production picking, packing and shipping orders.
  • In charge of all online orders sent to our store and working with carriers such as FedEx, UPS, and DHL.
  • Taking care of all online returns and/or damages.
  • Ensuring orders are handled and delivered in a timely matter for ultimate customer satisfaction.
  • Having proper leadership with my stock associates so product is easily accessible and little to no mishaps occur.

Stock/Sales Associate

Kith Nyc
04.2022 - 03.2024


  • Help run product to the floor for sales associates.
  • Assist in leading the OPS team to create a more organized and steady stockroom.
  • Prepare new apparel/shoes and upcoming releases via receiving, steaming, pricing, tagging and applying sensors.
  • Having proper communication between the OPS and Sales team to ensure the daily success for the store.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Having pristine product knowledge for all departments to ensure any customer challenges are handled properly for their satisfaction.



Fulfillment Center Associate

Amazon Warehouse
08.2018 - 03.2022
  • Scanning boxes and placing them on the correct pallets
  • Moving and scanning pallets using a pallet-jack and placing them in the proper locations to later be loaded to a truck
  • Handling big and heavy packages on a daily and helping other associates lift when a box is too heavy for one person
  • Loading boxes or pallets into trucks and unloading boxes onto a conveyor belt from trucks as well
  • Wrapping pallets to ensure it won't collapse and crumble
  • Communicating with other associates and managers on a daily to create the best working environment possible
  • Walking and standing throughout the whole shift and always relocating to areas with the most volume of packages

Sales Associate

Forever 21
04.2018 - 08.2018
  • Ensure customers are always fully satisfied with not only their purchase, but also their experience during their time in the store
  • Handle the cash register for purchases and bagging apparel
  • Moving in repetitive motions and on my feet all day
  • Having proper knowledge of all the items in the store, multi-tasking at all the time, having polite and direct verbal communication with customers and satisfying their needs
  • Keeping store items in perfect condition and in their proper placements

Sales Associate/Stock Associate

Toys 'R' Us
11.2016 - 02.2018
  • Personal Assistant: Assisted manager in keeping new employees involved and organized on all urgent tasks
  • Assist customers by answering any questions they may have, helping them locate items in the store, directing them to certain departments for specific purposes
  • Replenishing items in the store and unloading shipments
  • Scanning packages to ensure it has been sent to the proper location
  • Helping in cleaning up the store and stockroom during closing shifts
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Associates of Arts - Marketing

Miami Dade College
01-2018

High School Diploma -

Westland Hialeah High School
05-2015

Skills

  • Excellent communication skills
  • Multi-tasker
  • Punctual
  • Team player
  • Bilingual in English and Spanish
  • Packaging
  • Efficient time management
  • Product Handling
  • Great leadership
  • Supervising
  • Positive thought process
  • Excellent customer service

Accomplishments

At Kith, I have been highlighted as Top 3 most efficient and profitable Fulfillment Leads in the company across all locations worldwide in the past year. I take great pride in my work ethic and reputation at Kith as it is a reflection of who I am and how hard I dedicate myself to my job.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Fulfillment Lead

Kith Nyc
04.2024 - Current

Stock/Sales Associate

Kith Nyc
04.2022 - 03.2024

Fulfillment Center Associate

Amazon Warehouse
08.2018 - 03.2022

Sales Associate

Forever 21
04.2018 - 08.2018

Sales Associate/Stock Associate

Toys 'R' Us
11.2016 - 02.2018

Associates of Arts - Marketing

Miami Dade College

High School Diploma -

Westland Hialeah High School

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Mario Arauz