Mario Arrendondo
Centurion Security Solutions
Grand Rapids,MI
13
years of professional experience
A versatile security officer with 10+ years of maintaining safety at music venues, festivals and facilities. Experienced at entrance duties, has strong attention to detail and excellent problem-solving skills. Well known for ability to remains calm in high-pressure situations and for interactions with difficult individuals.
Work History
Security Guard
7 Years 6 Months- Conduct daily security patrols of assigned areas
- Assist with searches of personnel, vehicles, packages
- Maintain order during special events such as concerts and conferences
- Provide customer service assistance to staff and visitors in a professional manner
- Administer first aid when necessary in accordance with training guidelines
- Address problems quickly and reported clear information while working under minimal supervision
- Warn violators of rule infractions and escorted unauthorized persons off premises.
Security Guard/Manager
11 Months- Collaborated with others in the establishment to ensure that safety measures are in place and followed consistently
- Monitored customers and staff
- Identified needs and provided corrective action when necessary
- Responded quickly and effectively in emergency situations involving threats against individuals or property damage
- Resolved issues with customers concerning aggressive, inappropriate or suspicious behavior
- Supervised and trained security guards with established policies and procedures
- Monitored entire facility while simultaneously performing ID checking duties
- Provided security team leadership and contributed to on-call duties.
Security Guard/Guest Services Associate
5 Years 4 Months- ID Checks, Wristbands, Ticket Scans, and Stage/Parking Lot
- Searched bags manually to identify prohibited items and contraband
- Conducted daily security patrols of assigned areas
- Maintained order during events such as concerts and meet-n-greets
- Administered first aid when necessary in accordance with training guidelines
- Provided friendly and professional assistance to employees, visitors and customers
- Answered questions from the public regarding facility rules and regulations
- Addressed problems quickly and reported clear information while working under minimal supervision
- Warned persons of rule infractions or violations and evicted violators from premises
- Maintained cleanliness of the venue by sweeping, mopping, cleaning tables, and trash duties on a regular basis
- Maintained backstage areas before, during, and after shows
- Loaded and unloaded crates from trucks as part of setup or teardown process.
Security Guard/Supervisor
5 Years 3 Months- Performed regular inspections of premises including parking lots, entrances and exits, equipment rooms and other sensitive areas for signs of tampering or unauthorized activity
- Responded quickly and effectively in emergency situations involving threats against individuals or property damage
- Investigated complaints from customers, employees or vendors concerning security breaches or suspicious behavior
- Maintained accurate records of incidents and completed daily reports detailing patrol activities
- Interacted with law enforcement agencies as needed in order to resolve any security-related issues or concerns
- Supervised property entrances and exits and monitored employee safety
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
Education
High school or equivalent General Studies
Some College (No Degree) Art Education
Skills
First Aid Certified
Emergency Response
Workplace Safety
Radio communication
Security operations
Security Team Coordination
De-Escalation Techniques
Threat Assessment
Lockdown Procedures
Contraband Identification
ID Verification
Customer Service
Licensed Lift Truck Operator
Honest and Dependable
Timeline
Security Guard/Manager
Joey's Tavern
07.2023 - 06.2024Read More
Security Guard
Centurion Security Solutions
04.2019 - CurrentRead More
Security Guard/Guest Services Associate
The Intersection
07.2018 - 11.2023Read More
Security Guard/Supervisor
Signal 88
06.2013 - 09.2018Read More
Kendall College of Art And Design
Some College (No Degree) Art Education
Read More
Forest Hills Northern
High school or equivalent General Studies
Read More