Mario Cabrera
VAN NUYS,CA
Summary
I am a business management student with over three years of retail experience. Skilled in customer service, sales, and inventory management, with a proven record of driving team performance, improving goal efficiency, and delivering excellent customer service. Strong communication and leadership abilities, with fluency in English and Spanish.
Overview
5
5
years of professional experience
Work History
Footwear Team Lead
Dicks Sporting Goods
Northridge, California
11.2022 - Current
- Led footwear department team in daily operations and product management.
- Monitored inventory levels and conducted regular stock audits for accuracy.
- Assisted customers with product selection, fitting, and footwear care advice.
- Coordinated visual merchandising to enhance product presentation and accessibility.
- Completed online orders with precision and diligence.
- Measured customers' feet to recommend the best fit and comfort for various shoe types.
- Cleaned shelves, counters and tables to maintain organized store.
Front End Courtesy Clerk
Ralphs Grocery Kroger
Van Nuys, California
05.2020 - 11.2022
- Provided customers with inquiries and product information.
- Supported checkout processes by bagging groceries for customers efficiently.
- Assisted customers in locating items throughout the store when necessary.
- Performed hourly workstation cleaning and store sweeps.
Education
Bachelor of Arts - Business Management
California State University, Northridge
Northridge, CA05-2026
Associate of Arts - Business Administration
Los Angeles Valley College
Valley Glen, CA05-2022
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA05-2019
Skills
- Communication
- Punctuality
- Problem solving
- Flexibility
- Team leadership
- Customer service
- Visual merchandising
- Team leadership
- Inventory management
- Sales strategies
- Time management
- Microsoft Office
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Footwear Team Lead
Dicks Sporting Goods
11.2022 - Current
Front End Courtesy Clerk
Ralphs Grocery Kroger
05.2020 - 11.2022
Bachelor of Arts - Business Management
California State University, Northridge
Associate of Arts - Business Administration
Los Angeles Valley College
High School Diploma -
Birmingham Community Charter High School