Mario Caggiano
Aliso Viejo,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
23
23
years of professional experience
Work History
Correspondence Administrator
Verifpoint
01.2010 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Streamlined shipping processes by implementing efficient organization and tracking systems.
- Ensured smooth operation of printing press by regularly inspecting rollers, tension, and alignment.
Supervisor
SDI
01.2005 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed strong vendor relationships for better negotiation power and timely deliveries.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Forecasted purchasing trends and improved merchandising strategies.
- Counted, verified and reported currency inventory daily.
- Managed inventory levels, minimizing stockouts and reducing carrying costs.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Shipping Clerk
DHL
01.2002 - 01.2005
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
No Degree -
Saddleback College
Mission Viejo, CAHigh School Diploma -
Laguna Hills High School
Laguna Hills, CA06.2001
Skills
- Maintenance Oversight
- Team Development
- Training and mentoring
- Inventory Control
- Processes and procedures
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Correspondence Administrator
Verifpoint
01.2010 - Current
Supervisor
SDI
01.2005 - Current
Shipping Clerk
DHL
01.2002 - 01.2005
No Degree -
Saddleback College
High School Diploma -
Laguna Hills High School