Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Results-driven professional skilled in team leadership and customer service. Experience in optimizing fitness programs and implementing effective strategies that increase client satisfaction and retention.
Work History
Independent Fitness Trainer
11 Years
Soul on Fire LLC | 08.2015 - Current
Developed personalized fitness plans tailored to individual client goals and needs.
Led group training sessions, fostering a supportive and motivating environment for participants.
Monitored client progress, adjusting programs based on performance and feedback.
Educated clients on nutrition and wellness practices to enhance overall fitness results.
Implemented new training techniques to improve engagement and effectiveness of workouts.
Provided fitness assessments and program planning.
Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
Demonstrated how to carry out various routines and exercises.
Executive Sous Chef
3 Years 4 Months
Taste on Melrose | 06.2009 - 10.2012
Led culinary team in execution of high-quality dishes, ensuring exceptional presentation and flavor consistency.
Streamlined kitchen operations, enhancing efficiency and reducing food waste through effective resource management.
Mentored junior chefs, fostering skill development and improving overall kitchen performance and teamwork.
Designed seasonal menu offerings, incorporating local ingredients to enhance guest experience and support sustainability initiatives.
Conducted inventory management, optimizing stock levels to balance cost control with quality ingredient sourcing.
Collaborated with front-of-house staff to ensure seamless service delivery and customer satisfaction during peak hours.
Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Collaborated with Executive Chef to design seasonal menus that showcased diverse flavors and techniques.
DME SALES REP
2 Years 4 Months
GOLDEN GATE MEDICAL SUPPLYS | 04.2004 - 08.2006
Developed and maintained strong relationships with healthcare providers to drive product awareness.
Conducted product demonstrations and provided training to clients on medical supply usage.
Collaborated with cross-functional teams to streamline order processing and fulfillment systems.
Analyzed market trends to identify new business opportunities and enhance sales strategies.
Increased sales revenue by identifying and targeting high-potential accounts.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Streamlined sales process, reducing time from lead to close.
Exceeded sales targets through effective planning and goal setting.
Telemarketer
Davis Research | 2001 - 12.2003
Conducted outbound calls to engage potential clients and gather market research data.
Utilized CRM software to track interactions and update client information efficiently.
Developed persuasive scripts to effectively communicate product benefits to prospects.
Adapted quickly to feedback, refining approaches for increased customer engagement.
Collaborated with team members to share insights and improve telemarketing strategies.
Analyzed call data to identify trends, contributing to strategic decision-making processes.
Completed daily cold calling and outreach to build sales pipeline.
Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Informed current and prospective customers of promotions and new or upgraded products.
Completed daily and weekly sales reporting using assigned tools.
Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
Sales Executive
Royal Resort | 1995 - 1999
Cultivated strong client relationships to enhance customer loyalty and retention.
Executed sales strategies to achieve quarterly revenue targets consistently.
Collaborated with marketing team to develop promotional materials and campaigns.
Analyzed market trends to identify new opportunities for business growth.
Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
Education
Bachelor of Business - Business Communication
BRISBANE COMMERCIAL COLLEGE | BRISBANE, AUSTRALIA | 09-2001
Vocational education and training (VET) and english language course for both domestic and international students.
Business and management Certificate.
Specialized Hospitality course.
High School Diploma
SAINT JOHNS COLLEGE | BELIZE,CA
Associate Degrees (General studies.)
CERTIFIED PERSONAL TRAINER - Health And Physical Fitness
NASM | Los Angeles, CA
Associate Degree (A.O.S. Or A.A.S.) - Executive Chef
Le Cordon Blue | Pasadena, CA | 09-2008
Skills
Goal setting and planning
Teamwork and collaboration
Customer service
Dependable and punctual
Product knowledge
Sales expertise
Sales presentations
Sales strategy
Relationship building
Decision-making
Sales planning
Cold calling
Sales team leadership
Business development and planning
Cross-selling techniques
Closing techniques
Professional networking
Brand promotion
Networking
Service promotions
Customer relationship management
Accomplishments
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Languages
Spanish
English
Native or Bilingual
Timeline
Independent Fitness Trainer
Soul on Fire LLC
08.2015 - CurrentRead More
Executive Sous Chef
Taste on Melrose
06.2009 - 10.2012Read More
DME SALES REP
GOLDEN GATE MEDICAL SUPPLYS
04.2004 - 08.2006Read More
Telemarketer
Davis Research
2001 - 12.2003Read More
Sales Executive
Royal Resort
1995 - 1999Read More
SAINT JOHNS COLLEGE
High School Diploma
Read More
BRISBANE COMMERCIAL COLLEGE
Bachelor of Business from Business Communication
Read More
NASM
CERTIFIED PERSONAL TRAINER from Health And Physical Fitness
Read More
Le Cordon Blue
Associate Degree (A.O.S. Or A.A.S.) from Executive Chef