MARIO DURAN
Tyler,Texas
Summary
Motivated individual with experience in customer service and sales. Skilled in building and maintaining relationships with high-profile clients, resulting in increased repeat business and referrals. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Lab Technician/Optician
Occhiali Modern Optics
12.2018 - Current
- Explained to clientele the intricacy of luxury high-end collections in eyewear to identify needs and preferences.
- Measured client faces for bridge, eye size, and temple length, gathering seg heights, vertex, and pupillary distance for best-tailored fit.
- Examined prescriptions to suggest optional items such as lens coatings and lenses to improve patient experience with eyeglasses.
- Analyzed work orders to determine specifications mounted optical lenses to prepare for edging.
- Checked finished eye wear to maintain optical standards and final quality inspection.
- Educated clients about how to adapt to, properly wear, and care for eyeglasses.
- Interacted well with customers to build connections and nurture relationships.
Optician/Laboratory Manager
Eyeglass World
04.2014 - 12.2018
- Coached lab tech's on how to be proficient and to maximize productivity.
- Educated patients on proper eyeglass fitment and style to maximize a more tailored look that is medically correct.
- Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
- Generated eyeglass orders by grinding, polishing, edging and mounting lenses into frames.
- Responsible for lab reports, all equipment maintenance/calibrations , and being FDA complaint.
Dental Assistant/Lab Manager
East Texas Dental Group
05.2013 - 04.2014
- Calculated/managed inventory supplies and instruments to ensure budgeted goal in expectation.
- Maintained and tested lab equipment assuring them to be in profound working condition.
- Proficiently Assisted dentists in dental treatments of general, endodontic, periodontic, prosthodontic procedures.
- Experienced in dentrix software charting for dentists diagnosing of patients oral history and future treatment plan.
Education
Certification - Real Estate
Champions School of Real Estate
Plano, TX01.2024
Certification - Dental Assisting
Tyler Junior College
Tyler, TX01.2013
Skills
- Proficient
- Intricate
- Exceptional Customer service
- Critical Thinking
- Presenting
- Creativity
- Accelerated
- Active Listening
- Team Leadership
- Sales expertise
Timeline
Lab Technician/Optician
Occhiali Modern Optics
12.2018 - Current
Optician/Laboratory Manager
Eyeglass World
04.2014 - 12.2018
Dental Assistant/Lab Manager
East Texas Dental Group
05.2013 - 04.2014
Certification - Real Estate
Champions School of Real Estate
Certification - Dental Assisting
Tyler Junior College