Summary
Work History
Overview
Skills
Timeline
Generic
Tonya Adams-Hart

Tonya Adams-Hart

Epworth,GA

Summary

Hard working and reliable focused on going above and beyond to support team and customers. Excellent phone etiquette, sales experience, customer service. Light book-keeping, organizational skills, open to learn and grow. Recently purchased a home in North Georgia, seeking employment.

Work History

Optician / Lab Technician

Eye Site Optical
04.2023 - Current
  • - Performed precise lens edging, mounting, and fitting to ensure optimal visual clarity and patient comfort.
  • - Handled store opening/closing procedures including daily reconciliation, collections, and secure bank deposits.
  • - Provided tailored customer support by explaining eyewear features, helping with frame selection, and making on-the-spot adjustments.

Optician

Classic Vision Care
07.2022 - 03.2023
  • - Measured and ordered prescription eyewear and contact lenses with accuracy based on patient and doctor specifications.
  • - Processed vision insurance claims (VSP, Eyemed, etc.) and maintained daily transaction logs and deposit records.
  • - Supported front desk tasks including scheduling, patient intake, and managing inventory levels of optical products.

Optician / Doctor's Tech

Pearle Vision Center
07.2019 - 04.2022
  • - Assisted optometrists with pre-testing and exam prep to streamline patient flow and optimize exam room readiness.
  • - Maintained an 85% contact lens annual supply conversion rate by educating patients on usage, care, and value.
  • - Built long-term patient relationships through consistent, personalized service and high-quality optical care.

Operations Manager

T&L Distributing
07.2016 - 11.2018
  • - Directed day-to-day operations for a six-person team, including scheduling, reporting, and payroll management.
  • - Managed warehouse inventory and logistics, ensuring timely fulfillment of samples and sales materials.
  • - Collaborated with sales reps to coordinate product launches and improve client-facing distribution support.

Owner / Operator

Sixes Auto Spa
03.2006 - 12.2015
  • - Founded and led all business operations including hiring, training, budgeting, customer retention, and marketing.
  • - Supervised a team of 12-16 employees, ensuring quality control and consistent service delivery.
  • - Built and sustained a profitable business through the 2008 economic downturn by emphasizing customer satisfaction and value.

Overview

20
20
years of professional experience

Skills

  • Retail Sales
  • Front Desk
  • Quick Books
  • Book-Keeping
  • Organization
  • Conflict Resolution
  • Inventory Control

Timeline

Optician / Lab Technician

Eye Site Optical
04.2023 - Current

Optician

Classic Vision Care
07.2022 - 03.2023

Optician / Doctor's Tech

Pearle Vision Center
07.2019 - 04.2022

Operations Manager

T&L Distributing
07.2016 - 11.2018

Owner / Operator

Sixes Auto Spa
03.2006 - 12.2015

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