Mario Esparza
Tucson,AZ
Summary
Dynamic professional with a strong background in customer service and inventory management, honed at Copper Mine Brewing. Expert in maintaining cleanliness and hygiene while enhancing customer experiences. Proven ability to drive sales through knowledgeable product recommendations and effective team collaboration. Skilled in money handling and equipment maintenance, ensuring operational excellence.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Beertender
Copper Mine Brewing
Tucson, AZ
06.2024 - 08.2024
- Served a diverse selection of craft beers, enhancing customer experience and satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Provided knowledgeable recommendations on beer pairings, contributing to increased sales and customer engagement.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Opened and Closed the business daily
Sales Associate
Instrumental Music Center
Tucson, AZ
05.2004 - 08.2005
- Assisted customers in selecting instruments and accessories based on individual needs and preferences.
- Provided knowledgeable support about product features, benefits, and maintenance to enhance customer satisfaction.
- Managed inventory levels, ensuring products were well-stocked and accurately displayed on sales floor.
- Collaborated with team members to create visually appealing merchandise displays that attracted customer attention.
Education
High School Diploma -
Desert View High School
TucsonSkills
- Cleanliness and hygiene
- Maintaining equipment
- Customer Service
- Management
- Money Handling
Certification
Title 4 Certification for serving liquor
Timeline
Beertender
Copper Mine Brewing
06.2024 - 08.2024
Sales Associate
Instrumental Music Center
05.2004 - 08.2005
High School Diploma -
Desert View High School