Mario Gallegos
San Bernardino,CA
Summary
Dynamic professional with a proven track record in customer service and sales at Hemet Chrysler Dodge Jeep Ram. Adept at fostering relationships that drive repeat business, while ensuring timely deliveries as a Delivery Driver. Known for problem-solving skills and a positive attitude, consistently enhancing customer satisfaction and team collaboration.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
6
6
years of professional experience
Work History
Owner
Aprils Homes
06.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Delivery Driver
DoorDash
11.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Driver
Amazon Flex
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Salesperson
Hemet Chrysler Dodge Jeep Ram
04.2021 - 04.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Salesperson
Moss Bros Chrysler Dodge Jeep Ram
10.2019 - 04.2020
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
Salesperson
Sunrise Ford
11.2018 - 09.2019
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Associate Of Business Administration - Business Administration
Platt College
Ontario, CA06.2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Problem-solving
- Safe driving
- Punctual and reliable
Timeline
Delivery Driver
Amazon Flex
11.2024 - Current
Delivery Driver
DoorDash
11.2023 - Current
Owner
Aprils Homes
06.2021 - Current
Salesperson
Hemet Chrysler Dodge Jeep Ram
04.2021 - 04.2023
Salesperson
Moss Bros Chrysler Dodge Jeep Ram
10.2019 - 04.2020
Salesperson
Sunrise Ford
11.2018 - 09.2019
Associate Of Business Administration - Business Administration
Platt College
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