Mario Garcia

• Managed access control systems, ensuring only authorized individuals entered restricted areas.
• Facilitated security-related training and education programs for new personnel, ensuring a thorough understanding of policies and procedures among all members of the organization.
• Maintained a safe environment with regular risk assessments and appropriate corrective actions.
• Organized training exercises simulating real-world scenarios, improving overall readiness and adaptability among team members.
• Implemented emergency response drills, increasing preparedness among all personnel within the facility.
• Collaborated with other departments to develop cohesive strategies for addressing potential threats or incidents.
• Improved team readiness with comprehensive training sessions on conflict resolution and emergency response.
• Developed and enforced strict protocols for handling classified materials, safeguarding sensitive information.

Answered phone calls and assisted customers having difficulty logging into online services, issues with not receiving their daily mail, subscription services, and updating account information.

Served customers at their table, took orders, brought food and drinks. Closed the restaurant and cleaned before going home.