Mario Garcia
Grand Prairie,TX
Summary
Corporate Quality Assurance leader with 10+ years of experience across regulated and industrial service environments, building QA operating systems that strengthen compliance, performance, and risk control. Skilled in audits/inspections, KPI and scorecard reporting, root cause analysis, and CAPA to resolve issues, prevent recurrence, and improve process execution through disciplined documentation and SOP governance. Recognized for clear communication and cross-functional leadership, with a proven record of successful internal and external audits and sustained KPI improvement aligned with organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Corporate Quality Manager
Acciona Facility Services
Arlington, TX
05.2025 - Current
- Own the QA operating system end-to-end—daily inspections/audits, KPI/scorecard governance, severity-based issue classification, and CAPA-driven corrective actions—partnering with Area Managers to drive accountability, timely closure, and documented follow-through.
- Standardize task execution through detailed process reviews, training reinforcement, and alignment to industry standards, improving consistency and strengthening audit/inspection readiness across departments.
- Support client-facing compliance initiatives, including coordinating and assisting with external calibration activities, contributing to top site performance and a strong customer outcome with no negative operational impact.
QA Representative
On Target
Dallas, TX
10.2024 - 05.2025
- Collaborated with development teams to ensure timely resolution of issues and enhance product quality.
Quality Representative
Caravan Facilities Management
Arlington, TX
04.2023 - 10.2024
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
Quality Assurance Supervisor
Join Parachute
Kingsville, TX
08.2022 - 04.2023
- Provided regular updates to site leadership on quality and safety performance by analyzing key metrics, identifying consistency gaps, and escalating compliance risks impacting donor and staff safety.
- Led NCR documentation and investigations; partnered with department managers to implement corrective actions (CAPA), strengthen SOP adherence, and ensure calibrations, equipment readiness, and regulated documentation were maintained and audit-ready.
- Trained and coached employees on FDA-regulated QA standards, bloodborne pathogen controls, and safe work practices; helped develop, maintain, and deliver quality/safety training materials to sustain compliance.
Quality Assurance
Grifols Biomat
09.2021 - 08.2022
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve issues.
- Met tight deadlines to satisfy client demands and project timelines.
Quality Assurance Supervisor
Octapharma Plasma
02.2016 - 03.2021
- Delivered routine updates to site leadership by translating quality metrics into actionable insights, escalating consistency issues/deficiencies, and flagging donor-safety and regulatory-compliance risks tied to FDA/overseas agency requirements.
- Prepared and analyzed KPI and statistical reports (monthly/quarterly), summarizing testing/results, trend drivers, deviations, and process-control effectiveness to support continuous improvement and inspection readiness.
- Partnered with management to reinforce safe, compliant execution through SOP-based coaching and training, including equipment/tool calibration verification, documentation accuracy, and observation-based feedback to reduce errors and protect donor well-being.
Education
High School Diploma -
H Grady Spruce
Dallas, TX05.2007
Skills
- Quality Management Systems (QMS) & SOP Governance
- Regulatory Compliance & Inspection Readiness (FDA, CLIA, PPTA, AGES)
- Internal/External Audits (hosting, response management, remediation tracking)
- CAPA (Corrective & Preventive Actions)
- Root Cause Analysis (RCA) & Deviation/Event Investigations
- Nonconformance Reporting (NCR) / Defect Documentation & Trending
- KPI Reporting, Data Analysis & Trend Analysis
- Training Development, Delivery & Competency Verification
Accomplishments
- Successfully passed multiple regulatory and industry audits, including FDA, CLIA, PPTA, and AGES, maintaining full compliance and inspection readiness.
Certification
NASP - Environmental Health and Safety Professional
Timeline
Corporate Quality Manager
Acciona Facility Services
05.2025 - Current
QA Representative
On Target
10.2024 - 05.2025
Quality Representative
Caravan Facilities Management
04.2023 - 10.2024
Quality Assurance Supervisor
Join Parachute
08.2022 - 04.2023
Quality Assurance
Grifols Biomat
09.2021 - 08.2022
Quality Assurance Supervisor
Octapharma Plasma
02.2016 - 03.2021
High School Diploma -
H Grady Spruce