Mario Garcia
Edinburg,TX
Summary
Versatile professional adept at navigating complex student financial aid processes and delivering exceptional customer service. Experience in admissions and operational support enhances the ability to improve student outcomes and operational efficiency across various educational settings.
Overview
3
3
years of professional experience
Work History
Financial Aid Advisor
Rio Grande Valley College
02.2025 - Current
- Guided students through FAFSA application process, clarifying financing options to ensure informed decisions.
- Advised students on financial aid options and application processes.
- Reviewed and processed financial aid applications for accuracy and completeness.
- Provided detailed cost overviews and financial aid guidance, enhancing prospective students' understanding of funding options.
- Assisted in maintaining financial aid records and student files securely.
Admissions Representative
Rio Grande Valley College
11.2023 - 02.2025
- Guided prospective students through the admissions process and answered inquiries.
- Conducted outreach to prospective students, scheduled appointments, and facilitated completion of enrollment paperwork to streamline admissions process.
- Guided applicants through admission requirements while ensuring accurate maintenance of applicant records for efficient processing.
- Reviewed application materials to ensure compliance with college admission standards.
- Assisted in organizing recruitment events and campus tours for potential applicants.
Teller
South Texas Federal Credit Union
01.2023 - 12.2023
- Processed cash transactions and managed large sums of money with precision and security protocols.
- Processed customer transactions efficiently and accurately.
- Maintained cash drawer integrity through regular balancing.
- Delivered customer-focused service while effectively addressing member inquiries.
- Assisted members with account inquiries and service requests.
Physical Therapist Assistant Administrative Assistant
Rio Grande Valley College
08.2023 - 11.2023
- Assisted physical therapists in developing and implementing treatment plans.
- Monitored patient progress during rehabilitation activities.
- Prepared and maintained therapy equipment for patient sessions.
- Managed student clinical placements, coordinated tests, and input grades into LMS to ensure accurate assessment.
- Organized program documentation and supported faculty with administrative tasks to streamline operations.
Education
Bachelor of Arts - English, Reading
University of Texas Rio Grande Valley
Edinburg, TX12-2020
Skills
- Financial aid software
- Financial aid guidance
- Enrollment processes
- Budget management
- Regulatory compliance
- Data analysis
- Policy interpretation
- Client engagement
- Communication
- Team collaboration
- Conflict resolution
- Detail orientation
- Student advisement
- Empathy
- Interpersonal skills
- Public speaking
References
Available upon Request
Timeline
Financial Aid Advisor
Rio Grande Valley College
02.2025 - Current
Admissions Representative
Rio Grande Valley College
11.2023 - 02.2025
Physical Therapist Assistant Administrative Assistant
Rio Grande Valley College
08.2023 - 11.2023
Teller
South Texas Federal Credit Union
01.2023 - 12.2023
Bachelor of Arts - English, Reading
University of Texas Rio Grande Valley