Mario Hernandez
New Braunfels,TX
Summary
Driven and adept Production Manager with a proven track record at Restopros, enhancing productivity and customer satisfaction through effective project management and quality control. Skilled in mold remediation and team collaboration, I excel in fast-paced environments, ensuring projects meet stringent standards and timelines while fostering crew development and safety awareness. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation. Dependable Restoration Technician with Number years of experience in providing support to victims of fires, floods and other disasters by helping owners restore properties. Offering expertise in cleaning damaged properties, installing new materials and sanitizing homes. Physically fit and agile to lift over Number pounds.
Overview
4
4
years of professional experience
Work History
Production Manager
Restopros
01.2023 - 05.2024
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
Crew Chief
Serv Pro Restoration Services
08.2021 - 01.2023
- Improved crew efficiency by implementing streamlined processes and procedures.
- Provided exceptional customer service, resulting in increased repeat business and positive feedback.
- Managed tight schedules to ensure timely project completion and client satisfaction.
- Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
Plumbing Apprentice
Quarter Moon Plumbing & Ac
01.2020 - 07.2021
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Diploma -
Canyon High School
New Braunfels, TX06.2016
Skills
- Construction
- Power Tool Operation
- Team Collaboration
- Worksite safety
- Demolition experience
- Blueprint Reading
- Training and mentoring
- Performance Improvements
- Crew Leadership
- Team Development
- Crew Supervision
- Mold remediation
- Odor Control
- Upholstery Restoration
- Dehumidification Methods
- Moisture Detection
- Carpet cleaning
- Water Extraction Techniques
- Building Material Knowledge
- Structural Drying Techniques
- Willingness to learn
- Attention to Detail
- Safety awareness
- Heavy Lifting
- Job Site Cleanup
- Time Management
- Physical Strength
Timeline
Production Manager
Restopros
01.2023 - 05.2024
Crew Chief
Serv Pro Restoration Services
08.2021 - 01.2023
Plumbing Apprentice
Quarter Moon Plumbing & Ac
01.2020 - 07.2021
Diploma -
Canyon High School
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