Eugene Henderson
Monroe,NC
Summary
Forward-thinking IT professional, highly motivated and productive in team environments as well as independently. Proven customer service abilities; developing a solid rapport; gaining an understanding of and meeting their needs. Employing strong leadership techniques to generate an accomplishment-driven workplace, resulting in employee loyalty, corporate success, and customer satisfaction. Systems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System, and Intrusion Detection System Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors Software: Microsoft Firewalls, identify types of Malwares, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing Authorized to work in the US for any employer
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Manager
T.S. Woodworks and Rad Designs
Monroe, NC
03.2017 - 01.2024
- Responsible for putting safety first with an aspirational goal to prevent all injuries, occupational illnesses, and safety incidents
- Planning production to meet deadlines
- Operate CNC fabrication equipment following engineering and manufacturing prints and documentation adjusting for production jobs including setup and operation of all equipment/cranes with stops, clamps, fixtures, tooling, and offsets to produce consistent quality parts
- Work and interact effectively in a team environment, with limited supervision
- Ability to read standard work, prints, and write continuous improvement cards
- Participate in identifying and troubleshooting machine and tooling problems and utilize computers for production transactions
- Troubleshoot, repair software and hardware problems, coding, and switches
- Implement data security safeguards and security monitoring systems, due to industry compliance requirements
- Upgrade and configure security and installed network routers, cabling, and firewall.
General Contractor
R&J Siding
Gloversville, NY
01.2014 - 01.2017
- General home improvements
- Including, Sheetrock, basic electrical, basic plumbing, roofing, siding and installation of cabinetry.
Machine Operator
Fiberglass Industries
01.2009 - 09.2014
- Maintained the safe and efficient usage of all equipment, while adjusting settings to ensure accurate production of goods
- Conducted preventable maintenance on process line and resolved production problems efficiently to minimize downtime
- Prepared machine for production process by equipping it with the required tools and parts
- Assured the constant availability of raw materials and inputs so that the machine could always function.
Education
Experienced in ITSA -
MyComputerCareer.com
Raleigh, NC08.2022
Skills
- File Systems & Active Directory
- Encryption Implementation
- Microsoft Office Suite/O365
- Computer Diagnostics and Repair
- Java Scripting & HTML Programming
- Network & Security Administration
- Fiber Optic/Ethernet Infrastructure
- VMWare, Virtual PC
- Multifactor Remote Authentication
- Installations (10 years)
- Service
- Materials handling
- Packaging
- Heavy lifting
- Warehouse experience
- Lift truck
- Shipping & receiving (10 years)
- Linux
- Microsoft Windows
- LAN
- DHCP
- Technical Support
- Operating Systems
- System Administration
- WAN
- Network Support
- VoIP
- Project management
- Construction
- Forklift
- Communication skills
- Assembly
- Manufacturing
- Carpentry
- Woodworking
- CNC
- Ethernet
- Production planning
- SharePoint
- Team management
- Negotiation
- Customer service
- Windows
- CNC programming
- Kanban
- IT
- Materials management
- Computer networking
- Analysis skills
- Supervising experience
- CNC lathe
- Software troubleshooting
- Mentoring
- ERP systems
- Welding
- Production Line Management
- Production Planning
- Production Optimization
- Team Development
- Experienced in production scheduling
- Continuous improvements
- Quality Control
- Resource Allocation
- Production Oversight
- Production Scheduling
- Optimizing production output
- Equipment Operation
- Assembly and production
- Training skills
- Strong leadership abilities
- Operations Management
- Lean Manufacturing
Certification
- CompTIA A+, 04/01/22, 04/01/25
- Driver's License
Assessments
- Management & leadership skills: Impact & influence, Proficient, 05/01/24, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Sales skills, Proficient, 06/01/24, Influencing and negotiating with customers
- Supervisory skills: Motivating & assessing employees, Proficient, 05/01/24, Motivating others to achieve objectives and identifying improvements or corrective actions
- Work style: Reliability, Proficient, 04/01/24, Tendency to be reliable, dependable, and accountable at work
- Attention to detail, Proficient, 04/01/24, Identifying differences in materials, following instructions, and detecting details among distracting information
Hardware
- Disassemble and Reassemble desktop PCs
- RAM
- Hard Drives
- Motherboard
- Network Interface Cards
- Processors
Systems
- Windows 7/8/10
- Mac OS X
- IOS
- DNS and DHCP
- Network
- Physical and Logical Security
- Network Standards and Protocols
- IPS/IDS Intrusion Prevention System
- Intrusion Detection System
Timeline
Production Manager
T.S. Woodworks and Rad Designs
03.2017 - 01.2024
General Contractor
R&J Siding
01.2014 - 01.2017
Machine Operator
Fiberglass Industries
01.2009 - 09.2014
Experienced in ITSA -
MyComputerCareer.com