Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mario Hernandez

Farmingdale

Summary

Goal-driven, strategic leader with a decisive business mind, who brings track record of success in small businesses. Extensive practice and experience in building customer and vendor relations, as well as demonstrated skill at improving store operations, increasing sales, and maximizing inventory turnover.

Overview

6
6
years of professional experience

Work History

Sales Professional

Bloomingdale's
04.2025 - Current
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Conferred with existing and potential customers to assess their personal needs and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Store Manager

Bravo Supermarket
09.2019 - 04.2025
  • Increased monthly profits by 20% in the last year.
  • Conducted daily store operations, including receiving, opening and closing procedures, and cash handling.
  • Trained and mentored associates to maximize productivity and efficiency in daily tasks and procedures.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Managed inventory tracking and physical inventory counts to minimize loss.

Assistant Coach

Team Beast – 16U
05.2023 - 08.2023
  • Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Provided guidance to players on sportsmanship, discipline, nutrition, injury prevention techniques.
  • Prepared postgame reports highlighting key statistics from each contest.

Education

Bachelor of Science - Business Administration And Management

SUNY, Farmingdale
Farmingdale, NY
06-2026

Skills

  • Organization
  • Customer relationship building
  • Sales expertise
  • Problem-Solving
  • Excellent Communicator
  • Objection handling

Timeline

Sales Professional

Bloomingdale's
04.2025 - Current

Assistant Coach

Team Beast – 16U
05.2023 - 08.2023

Store Manager

Bravo Supermarket
09.2019 - 04.2025

Bachelor of Science - Business Administration And Management

SUNY, Farmingdale

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