Summary
Work History
Education
Skills
Timeline
Generic

Mario Lara

San Angelo,TX

Summary

Dynamic leader known for promoting exceptional customer service and driving sales through upselling techniques. Leveraged staff development and inventory management to enhance operational efficiency and boost repeat business.

Work History

Car Wash Manager

South Collins Wash
  • Supervised daily car wash operations, ensuring quality service and customer satisfaction.
  • Trained staff on equipment use, safety protocols, and efficient workflows.
  • Implemented inventory management practices to maintain supply levels and reduce waste.
  • Developed staff schedules to optimize labor efficiency during peak hours.
  • Resolved customer complaints effectively, enhancing overall service experience.
  • Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.

Lead Cashier

Murphy’s
  • Supervised daily cash operations to ensure accuracy and efficiency.
  • Trained and mentored new cashiers on procedures and customer service standards.
  • Implemented process improvements to enhance transaction speed and reduce errors.
  • Monitored inventory levels and coordinated restocking of merchandise as needed.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.

Cashier

7-eleven
  • Supervised daily car wash operations, ensuring quality service and customer satisfaction.
  • Trained staff on equipment use, safety protocols, and efficient workflows.
  • Implemented inventory management practices to maintain supply levels and reduce waste.
  • Developed staff schedules to optimize labor efficiency during peak hours.
  • Resolved customer complaints effectively, enhancing overall service experience.
  • Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.

Education

High School Diploma -

Sam Houston High School
Arlington, Texas
2013

Skills

Staff training and development

Operations management

Sales and marketing

Employee scheduling

Interior and exterior cleaning

Flexible work schedule

Chemical handling

Professional appearance

Sales and upselling

Timeline

Car Wash Manager

South Collins Wash

Lead Cashier

Murphy’s

Cashier

7-eleven

High School Diploma -

Sam Houston High School

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Mario Lara