Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Lizarraga - Santillanez

Phoenix,AZ

Summary

Experienced Heavy Mobile Equipment Mechanic and Dispatch Supervisor with a proven track record at JR Mechanics and Get Fresh Produce. Excelled in vendor engagement and problem-solving, boosting operational efficiency and customer satisfaction. Skilled in business management and bilingual communication, adept at leading teams and optimizing schedules for peak performance.

Overview

17
17
years of professional experience

Work History

Heavy Mobile Equipment Mechanic - Co-Owner

JR Mechanics
Madera, CA
12.2008 - 08.2024
  • Maintained operational efficiency of various types of agricultural machinery.
  • Repaired or replaced defective parts using specialized tools such as hoists, jacks and welding equipment.
  • Adjusted mechanical parts to ensure proper operation of the heavy mobile equipment.
  • Inspected and diagnosed malfunctions in engines, transmissions, brakes, hydraulic systems and other components of heavy mobile equipment.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Responded to emergency calls from customers regarding breakdowns of their heavy mobile equipment.

Dispatch Supervisor

Get Fresh Produce
Las Vegas, NV
09.2007 - 03.2008
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Scheduled, assigned, and monitored the work of dispatchers.
  • Resolved customer complaints in a timely and professional manner.
  • Tracked and reported on dispatcher performance metrics.
  • Monitored incoming calls to ensure they were handled promptly and correctly.
  • Maintained accurate records of dispatched vehicles, drivers, routes.
  • Investigated customer inquiries regarding delivery status or delays.
  • Established strong working relationships with external vendors to facilitate efficient delivery operations.
  • Managed daily delivery and work schedules to maximize coverage.

Education

GED -

College of Southern Nevada
Las Vegas, NV
09-2009

Skills

  • Vendor engagement
  • Business Management Skills
  • Scheduling coordination
  • Payroll Management
  • Customer service
  • Problem-solving
  • Advanced Spanish Communication Skills
  • Task Management Skills

Languages

Spanish
Native/ Bilingual

Timeline

Heavy Mobile Equipment Mechanic - Co-Owner

JR Mechanics
12.2008 - 08.2024

Dispatch Supervisor

Get Fresh Produce
09.2007 - 03.2008

GED -

College of Southern Nevada

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Mario Lizarraga - Santillanez