Mario Lowery
Cincinnati,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cashier
Starbucks
Cincinnati, OH
07.2024 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
Meijer’s Overnight Stocker
03.2024 - 06.2024
- Overnight stockers include checking inventory records, operating a forklift, unpacking merchandise, and stocking shelves
- I lift boxes and containers to store and organize merchandise
- My responsibilities are to restock shelves and ensure that actual inventory matches the records.
Post Office Clerk
Post Office
Cincinnati, OH
12.2023 - 03.2024
- Assisted in stocking shelves with supplies needed for operations.
- Greeted customers upon entry into the Post Office facility.
- Verified accuracy of data entered into computer system related to mailing activities.
- Managed inventory of shipping materials including boxes, labels, envelopes, tape.
- Accepted payment for postal items, postage stamps, money orders, and other postal transactions.
- Compiled customer orders for special services such as certified or registered mail.
- Performed basic maintenance on sorting equipment such as cleaning and lubricating parts.
- Maintained records of daily transactions using the cash register system.
- Provided assistance to customers in locating missing parcels and packages.
- Implemented strategies for improving customer satisfaction ratings.
- Assisted customers with inquiries regarding postal regulations and procedures.
- Inspected all packages prior to acceptance to ensure compliance with postal regulations.
- Resolved customer complaints in a professional manner.
- Reported any discrepancies regarding package deliveries or issues encountered during shift.
- Processed and distributed incoming mail in accordance with established procedures.
House Keeper
Cincinnati Children's Hospital
08.2023 - 12.2023
- Keeping facilities and common areas clean and maintained
- Vacuuming, sweeping, and mopping floors
- Cleaning and stocking restrooms
- Cleaning up spills with appropriate equipment
- Notifying managers of necessary repairs
- Collecting and disposing of trash
- Assisting guests when necessary.
Machine Operator
Robert Bosch
Florence, KY
04.2022 - 10.2022
- Operated machining equipment safely with a team of operators
- Operated multiple machines simultaneously to meet production requirements
- Followed detailed instructions to operate machines with accuracy and produce quality products
- Complied with company and OSHA safety rules and regulations
- Set up and ran machinery to produce exceptional products for industrial needs
- Quickly shut down equipment in emergency situations following protocols
- Suggested specific ideas for process, productivity and safety improvements.
Sales Associate
Graeter’s Ice Cream
Cincinnati, OH
11.2019 - 04.2020
- Greeted customers entering the store and responded promptly to customer needs
- Build relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Helped customers complete purchases, locate items, and join reward programs
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required.
Education
High school diploma -
Aiken New Tech High School
Cincinnati, OH05.2021
Skills
- Stocking shelves
- Stock Rotation
- Safety awareness
- Cleaning
- Moving boxes
- Warehouse Safety
- Product Sales
- Meeting deadlines
- Merchandising understanding
- Customer Needs Assessment
- Multi-tasking strength
- Upselling
- Cash Handling
- Strong Work Ethic
- Barcode scanning
- Machine Operations
- Equipment Operation
- Basic Math
- Machinery Cleaning
- Manufacturing Experience
Languages
English
Professional
Timeline
Cashier
Starbucks
07.2024 - Current
Meijer’s Overnight Stocker
03.2024 - 06.2024
Post Office Clerk
Post Office
12.2023 - 03.2024
House Keeper
Cincinnati Children's Hospital
08.2023 - 12.2023
Machine Operator
Robert Bosch
04.2022 - 10.2022
Sales Associate
Graeter’s Ice Cream
11.2019 - 04.2020
High school diploma -
Aiken New Tech High School