Mario Luna

Receive and unload freight within a certain time frame. Place the merchandise coming off the truck in the correct location, accurately and efficiently. Stock merchandise onto shelves with close attention to accuracy and in a timely manner. Assist customers with any questions about the product, while also collaborating with my team on any help they may need. Train new team members to the absolute best of my ability, to make sure they are ready to do the job the best they can.

• Provided feedback on the unloading system based on team concerns.
• I have been offered the Team Leader position based on consistency and performance.
• Assisted with optimizing workflow by training and giving suggestions based on team production and feedback.

I took customer orders and assisted with any questions they may have. Ensured every customer had a quick and seamless experience from ordering to enjoying their meal. Offered a managerial position due to customer compliments, and persistent hard work.

• Trained new team members to be the absolute best they can be to perform their jobs.
• Kept safety and cleanliness standards for food and the work area.
• Assisted with any problems that fellow team members encountered with unhappy customers.
• Kept count and ensured that registers were correctly counted at the end of the night.