Mario Madrigal
Palmdale,CA
Summary
I'm a reliable professional with 10+ years of experience. Knowledgeable, dedicated and offering superior skills in mechanical, hydraulic and electrical systems. Adept at troubleshooting and repair, I enhanced equipment functionality and reduced downtime by developing preventive maintenance protocols. I'm also highly skilled in both written communication and computerized maintenance management systems, I consistently achieved high customer satisfaction, while also contributing to continuous improvement initiatives. My proactive approach and ability to manage inventory efficiently stand out as key achievements. Being equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills has helped me achieve both career goals as well as personal goals. I consistently contribute to team success and achieve positive results, ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. I consider myself a well organized and a highly dependable candidate that successfully manages multiple priorities with a positive attitude and with a willingness to take on added responsibilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Maintenance Technician
Knowles
11.2022 - Current
- Supervised technicians and assigned responsibilities.
- Supervised employee performance, preventive maintenance, and safety.
- Contributed to continuous improvement initiatives by suggesting process improvements based on data analysis from completed maintenance activities.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Maintained open lines of communication with colleagues at all levels to foster collaboration and address concerns quickly as they arose during daily operations.
- Coordinated with external vendors for specialized repairs or services, ensuring cost-effective solutions without compromising quality or safety standards.
- Diagnosed and repaired complex mechanical and electrical systems.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Executed tasks within time and budget constraints.
- Managed critical spare parts inventory, ensuring availability for emergency repairs and minimizing production downtime.
- Performed preventive maintenance and repairs on various types of equipment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in facility upgrades projects by providing technical expertise on equipment installation, calibration, and commissioning processes.
- Developed standard operating procedures for routine maintenance tasks, providing clear guidance to team members and improving overall consistency in work execution.
Senior Auto Technician
El Rey Auto Repair
03.2018 - 10.2022
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Provided outstanding customer service through clear communication of repair recommendations, estimated costs, and anticipated timelines for completion.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Analyzed vehicle data using advanced diagnostic equipment.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Library Assistant
Antelope Valley College
03.2018 - 10.2022
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
Field Service Technician
Crown Lift Trucks
10.2015 - 02.2018
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000 in total.
- Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
- Developed and implemented customized service plans to meet customer needs.
- Enhanced customer loyalty by providing personalized follow-ups after major service interventions, ensuring satisfaction and system performance.
- Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
Associate of Science - Math And Science
Antelope Valley College
Lancaster, CA05-2022
Certificate - Real Estate Broker
Antelope Valley College
Lancaster, CA05-2022
Associate of Science - Diesel And Industrial Technologies
Universal Technical Institute
Rancho Cucamonga, CA09-2015
Skills
- Written and oral communication
- Troubleshooting and repair
- Computerized maintenance management system
- Inventory management
- Facility management
- Blueprint interpretation
- Instrument Calibration
- Asset management
- Schematic reading
- Hardware and software installation
- Six sigma principles
- MS office
Certification
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
- CA Driver's License
Languages
Spanish
English
Timeline
Senior Maintenance Technician
Knowles
11.2022 - Current
Senior Auto Technician
El Rey Auto Repair
03.2018 - 10.2022
Library Assistant
Antelope Valley College
03.2018 - 10.2022
Field Service Technician
Crown Lift Trucks
10.2015 - 02.2018
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
- CA Driver's License
Associate of Science - Math And Science
Antelope Valley College
Certificate - Real Estate Broker
Antelope Valley College
Associate of Science - Diesel And Industrial Technologies
Universal Technical Institute
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