Mario Martinez
LOS ANGELES,CA
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Supervisor of Morning Operations
ABM Industries
07.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Propelled market share to surge ahead of competitors and earn #[Number] ranking
Driver/ Lead Warehouse
Clutter Inc.
04.2019 - 07.2022
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Monitored performance and safety practices of 17 Drives and over 40 warehouse staff
General Manager
Stoneyard Landscape Center Inc
10.2013 - 03.2019
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Diploma -
Belmont High School
Los Angeles, CA06.2003
Skills
- Employee Performance Management
- Consulting Supervisors
- Complex Problem-Solving
- Delegation and Supervision
- Project Management
- Merchandise Quality Assurance
- Payroll Preparation
- Scheduling and Coordinating
- Resolving Complaints
- Supervising Employees
- Operational Efficiency and Safety
- Motivating Performers
- Key Performance Indicators (KPIs)
- Implementing Pricing Strategies
Languages
Spanish
Native or Bilingual
Timeline
Supervisor of Morning Operations
ABM Industries
07.2022 - Current
Driver/ Lead Warehouse
Clutter Inc.
04.2019 - 07.2022
General Manager
Stoneyard Landscape Center Inc
10.2013 - 03.2019
Diploma -
Belmont High School
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