Cooper Richter
Sandusky,OH
Summary
Experienced and qualified in the resort and attraction industry with six years of expertise in ride operations, traffic operations, and guest services. Strong problem-solving abilities and effective time management skills. Consistently delivers exceptional results. Dedicated team player with a keen eye for detail, executing every aspect of the job with precision and excellence.
Overview
5
5
years of professional experience
Work History
Ride Operations Area Supervisor
Cedar Point
04.2023 - Current
- Managed a range of guest interactions, including courteous guest recovery in all situations
- Utilized an effective leadership style that emphasizes diversity, teamwork,and inclusion among crews
- Created and used an effective budget plan to meet all operational and financial goals with 400+ associates across 22 locations
Cedar Point Traffic and Tolls
Cedar Point
09.2022 - Current
- Assisted leading the traffic and tolls team on multiple occasions
- Learned and executed multiple traffic operations for heavy inbound and outbound traffic scenarios
- Worked alongside multiple leaders on the traffic team to ensure coverage of all necessary positions while staying within budget goals
- Learned each position within the operation to better coach and mentor the team for the smoothest operation possible.
Ride Operations Location Supervisor
Cedar Point
04.2020 - 11.2022
- Managed all aspects of operations including downtime situations, guest recovery, and associate relations
- Ensured compliance with all safety regulations for guests and associates
- Train associates in operations and develop associates for leadership
- Follow up with associates to create a healthy work environment
Education
Bachelor of Science - Resort And Attraction Managment
Bowling Green State University
Bowling Green, OH03-2023
Skills
- Working with Teams
- Guest Services
- Problem Solving
- Strong Communication
- Time Management
- Project Management Tools
- Adaptability
- Operational Efficiency
- Employee Performance Management
Accomplishments
- Cedar Point Cornerstone Award- received annually during 2020, 2021, 2022, 2023, and 2024 seasons. Cedar Point Cornerstones: Courtesy, Cleanliness, Safety, Service, Integrity, Inclusiveness
Timeline
Ride Operations Area Supervisor
Cedar Point
04.2023 - Current
Cedar Point Traffic and Tolls
Cedar Point
09.2022 - Current
Ride Operations Location Supervisor
Cedar Point
04.2020 - 11.2022
Bachelor of Science - Resort And Attraction Managment
Bowling Green State University
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