Mario Rivera
Albuquerque,NM
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Shift Leader
Burger King
01.2024 - 02.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Sales Associate
Phillips 66
06.2021 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Retail Sales Associate
Chevron
01.2023 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed cash register after end of shift to balance and record accurate transactions.
Education
High School Diploma -
Foothill High School
Albuquerque, NM05.1998
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Strong verbal and written communication
Timeline
Shift Leader
Burger King
01.2024 - 02.2024
Retail Sales Associate
Chevron
01.2023 - 11.2023
Sales Associate
Phillips 66
06.2021 - 12.2023
High School Diploma -
Foothill High School