Year of professional experience
Hi, I’m
Mario Rivera
Sales Associate
Miami,FL
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Willing to learn from the best. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
9
Years of Education
Work History
Prime Communications
Sales Associate
05.2022 - Current
Job overview
- Over 250 new lines generated.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Over 500 upgrade created.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated over 25 thousand dollars in accessories.
- Created employee schedules to align coverage with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Greeted customers and helped with product questions, selections, and purchases.
Van Acker
Laborer
03.2021 - 03.2022
Job overview
- Assigned to learn the electric tools, to solve problems that arose at the job
- I coordinated sub contractors to achieve the due date of every task
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Developed and maintained project documentation for reliable records.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Managed safe and efficient use of tools and equipment on construction sites.
Safeway
Courtesy Clerk
08.2018 - 03.2019
Job overview
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Aided customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Bagged customers items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Helped customers take merchandise out of store and loaded items into vehicles
- Addressed customers needs, including price checks and merchandise retrieval from upper shelves or stockroom
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Maintained clean and orderly checkout areas by complaining general duties, including mopping floors, emptying trash cans and cleaning backrooms
- Preserved revenue streams by utilizing strong communication and negotiating skills, offering refunds as a last resort to maintain customer satisfaction.
Skills
- Financial Oversight
- Customer Service
- Database Maintenance
- Managing Media
- Video Editing
- Desktops, Laptops and Mobile Devices
- Records Organization and Management
- Finance and Accounting Oversight
Websites
Additional Information
Knowledge of history has made our present. Further, the world is evolving in technology. For example, computers, cars, cameras and digital entertainment are the future for empowering our future generations.
Certification
- Retail Sales Consultant Trained- Prime Communications (Prime)
- Assistant Store Manager Trained- Prime Communications (Prime)
- Store Manager Trained- Prime Communications (Prime)
- Emotional Intelligence STRIVE Program- Prime Communications (Prime)
- Communication Fundamentals STRIVE Program- Prime Communications (Prime)
- Resolving Conflict STRIVE Program- Prime Communications (Prime)
- Feedback Essentials STRIVE Program- Prime Communications (Prime)
Open Broadcaster Software
My Open Broadcast is about the differences of Political Views. In addition, open discussions about modern dating, and video analysis is the other topics I speak about.
At the end of the session I will host a private session with my viewers.
Languages
Spanish
Native or Bilingual
French
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved the number top 5 national seller ranking within 5 months.
Software
Open Broadcast Software
Microsoft ClipChamp
CapCut Pro
UGC
User Generated Content Creator is about creating content for social media. This can be achieved trough a software called Microsoft Clipchamp, and Software CapCut Pro.
Education
San Rafael High SchoolSan Rafael, CA
High School Diploma
2015.03 - 2019.07 (4 education.years_Label & 4 education.months_Label)
Timeline
Sales Associate
Prime Communications
05.2022 - Current
Laborer
Van Acker
03.2021 - 03.2022
Courtesy Clerk
Safeway
08.2018 - 03.2019
San Rafael High School
High School Diploma
2015.03 - 2019.07 (4 education.years_Label & 4 education.months_Label)
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