Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mario Serrato

Vista,CA

Summary

Diligent worker eager to take on challenging tasks and support the team. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Wastewater Worker

City Of Vista
Vista, CA
11.2019 - Current
  • Oversee the CCTV/Easement crew in the Wastewater division.
  • Familiar with all aspects of the work related to the wastewater division (CCTV, Service and Repair, and WDR).
  • Met with various contractors and had them provide me with quotes/bids for potential jobs.
  • Create and distribute wastewater-related work orders. Lead special projects for the City of Vista, such as 'Kites over Vista' and various parades and events located on Main Street.
  • Have participated in service and repair for over 6 years. Using various heavy equipment, such as backhoes, excavators, etc.
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Trained new employees on safe operating procedures for all machines used in the facility.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Participated in regular training sessions to improve product knowledge and service skills, such as our Sewer System Management Plan and Sanitary Sewer Overflows.
  • Built and maintained working relationships with peers and upper management.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.

Wastewater Supervisor

City Of Vista
Vista, CA
06.2024 - 08.2024
  • Responded quickly to customer service calls related to sewer backups or overflows caused by blockages or malfunctions within the system.
  • Evaluated existing practices for waste disposal to identify areas needing improvement or modification to meet current environmental regulations.
  • Managed budgeting processes for capital improvement projects within the wastewater treatment division.
  • Conducted regular training sessions with staff on safety procedures related to wastewater operations.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.

Lead Behavior Therapist

Aces incorporation
San Diego, CA
11.2013 - 07.2016
  • Attended workshops related to special education topics and best practices in ABA therapy.
  • Acted as a mentor for new therapists joining the team by providing training on proper documentation methods and protocol adherence.
  • Educated families about community resources available for persons with developmental disabilities.
  • Maintained records of client progress, documenting all services delivered in accordance with agency policies and procedures.
  • Created an environment that was conducive to learning by using appropriate verbal and non-verbal communication techniques.
  • Conducted research projects related to ABA interventions used in treating autism spectrum disorders.
  • Monitored client progress and provided feedback to team members.
  • Facilitated parent and caregiver trainings on how to respond to behaviors exhibited by their children or family member.
  • Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.

Parking Lot Supervisor

City Of Vista
Vist, CA
06.2008 - 09.2013
  • Supervised parking lot attendants to ensure that all vehicles were parked in accordance with regulations.
  • Responded to customer complaints promptly and professionally.
  • Resolved conflicts between customers or employees in a professional manner.

Education

Bachelor of Arts - Human Development

California State University San Marcos.
San Marcos, CA
05-2013

Skills

  • Equipment Maintenance
  • Customer Service
  • Customer Relations
  • Supply Management
  • Crew support
  • Preventive Maintenance
  • Traffic Control
  • Heavy Machinery Operation
  • Budgeting and finance
  • Safety and compliance
  • Materials Loading
  • Trenching and Shoring Certified
  • Confined space Certified
  • NASSCO PACP, MACP,LACP Certified
  • CWEA Collections system Grade 1 Certificate
  • CPR, First Aid, and Fire Extinguisher certified
  • Traffic control Certified
  • Computer Skills
  • Commercial License with Tanker endorsement
  • Crane operator certified

Certification

  • CWEA Collections system Grade 1.
  • Commerical License with Tanker endorsement.
  • NASSCO Certified.

Timeline

Wastewater Supervisor

City Of Vista
06.2024 - 08.2024

Lead Wastewater Worker

City Of Vista
11.2019 - Current

Lead Behavior Therapist

Aces incorporation
11.2013 - 07.2016

Parking Lot Supervisor

City Of Vista
06.2008 - 09.2013

Bachelor of Arts - Human Development

California State University San Marcos.

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Mario Serrato