Mario Sosa
Medical Cannabis Dispensary Agent
2404 S Rockwell St, Chicago,IL
Summary
Medical Cannabis Dispensary Agent with 1 year of experience looking for an entry level position at a cultivation site, where I can apply my cannabis cultivation and cannabis processing knowledge acquired at Olive Harvey Community College; through the Urban Agriculture and Cannabis Education program.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Medical Cannabis Dispensary Agent
Zenleaf
Chicago, IL
02.2021 - Current
- Answered questions about medicinal and recreational uses and effects and qualities of different strains
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Maintained strict inventory controls for regulatory compliance across dispensary operations
- Created a portfolio of the effects, terpenes and usage of different marijuana strains for certain health needs
- Engaged with customers to effectively build rapport and lasting relationships.
Barista Trainer
Starbucks
Chicago, IL
08.2014 - 10.2018
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each
- Customized training strategies based on individual barista knowledge, experience and strengths
- Recommended products based on solid understanding of individual customer needs and preferences
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Complied with standards for merchandising, stocking and storing products.
Education
Urban Agriculture And Cannabis Education Program
City Colleges of Chicago-Olive-Harvey College
Chicago, IL 02.2021 - Current
Skills
Critical Thinking
Active Listening
Decision Making
Certification
Cannabis Dispensary Operations Specialist
Timeline
Cannabis Dispensary Operations Specialist
06-2021
Medical Cannabis Dispensary Agent
Zenleaf
02.2021 - Current
Urban Agriculture And Cannabis Education Program
City Colleges of Chicago-Olive-Harvey College
02.2021 - Current
Barista Trainer
Starbucks
08.2014 - 10.2018