Mario Taylor
Augusta,GA
Summary
Motivated and dependable professional with a strong work ethic, excellent communication skills, and a proven ability to stay calm and focused in fast-paced environments. Known for reliability, positive attitude, and commitment to doing the job right. Seeking an opportunity to contribute to a team while continuing to grow and develop new skills.
Overview
10
10
years of professional experience
Work History
Telecommunications Technician
WOW! Internet Cable & Phone
11.2022 - 11.2025
- Engage with customers to explain installation processes, troubleshoot issues, and deliver technical support for cable and internet services.
- Install and configure cable systems, including internet and cable TV, primarily in residential settings.
- Advance from skill set 1 to skill set 5 in cabling by broadening expertise beyond residential installations.
Internet Technician
Xfinity Comcast
10.2021 - 10.2022
- Provided exceptional technical support and troubleshooting for internet services, ensuring optimal connectivity and customer satisfaction by diagnosing and resolving network issues efficiently and effectively.
Service Manager
Orkin Pest Control
Augusta, GA
10.2019 - 01.2020
- Supervise and train pest control technicians
- Schedule daily service routes and assignments
- Monitor employee performance and provide coaching
- Ensure team follows safety and company policies
Furnace Operator
Thermal Ceramics
Augusta, GA
09.2015 - 08.2019
- Operated furnace equipment to maintain consistent temperature and quality standards.
- Monitored production processes to ensure proper operation and safety compliance.
- Performed routine maintenance on furnaces to minimize downtime and enhance performance.
Education
High School Diploma -
Augusta Technical College
Augusta, Georgia, GASkills
- Strong communication
- Teamwork and collaboration
- Problem-solving
- Time management
- Dependable and punctual
- Attention to detail
- Professional attitude
- Adaptability / willingness to learn
References
- Barron Dixon, 706-726-0726
- James Kirk , 716-804-3437
- Dee Thomas , 706-714-5022
Timeline
Telecommunications Technician
WOW! Internet Cable & Phone
11.2022 - 11.2025
Internet Technician
Xfinity Comcast
10.2021 - 10.2022
Service Manager
Orkin Pest Control
10.2019 - 01.2020
Furnace Operator
Thermal Ceramics
09.2015 - 08.2019
High School Diploma -
Augusta Technical College