MARIO TRUJILLO-AUFFANT
Summary
Dynamic professional with experience in customer success, account management, and sales leadership. Proven track record of driving revenue growth through strategic marketing initiatives, building strong client relationships, and leading high-performing teams. Skilled in developing and executing creative branding solutions, managing key accounts, and delivering exceptional customer experiences. Recognized for exceeding targets, coaching teams to success, and strengthening client loyalty across diverse industries.
Overview
2
2
years of professional experience
Work History
Customer Success Manager
Elevate Promo
08.2025 - Current
- Drive revenue growth by building and expanding relationships with top-tier clients
- Conduct regular business reviews with top clients to identify needs, present tailored solutions, and strengthen strategic partnerships.
- Act as the primary liaison for key accounts, ensuring client satisfaction and long-term retention.
Route Sales Manager
Venture Pest Control
05.2025 - 08.2025
- Trained, motivated, and managed a team of 4 sales reps, driving performance and ensuring consistent quota achievement
- Led daily team meetings to review goals, track performance, and provide coaching for improvement
- Generated new business through door-to-door sales, closing accounts and producing revenue during peak season.
Account Manager
Elevate Promo
05.2024 - 05.2025
- Consulted with clients to develop creative branding and swag solutions aligned with their marketing goals.
- Delivered presentations and product samples to decision-makers, influencing purchase decisions and expanding accounts
- Drove revenue growth by identifying upsell and cross-sell opportunities, increasing client spend
Education
Bachelor of Science - Healthcare Administration
Utah Valley University
01-2027
Skills
- Strategic Planning
- Problem Solving
- Crisis Management
- Creative Thinking
- Data Analysis
- Brand Development
- Negotiation
- Customer Orientation
- Adaptability to Change
LANGUAGES
English (Fluent)
Spanish (Proficient)
Portuguese (Proficient)
Timeline
Customer Success Manager
Elevate Promo
08.2025 - Current
Route Sales Manager
Venture Pest Control
05.2025 - 08.2025
Account Manager
Elevate Promo
05.2024 - 05.2025
Bachelor of Science - Healthcare Administration
Utah Valley University