Mario Villalta
Las Vegas
Summary
Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.
Overview
14
14
years of professional experience
Work History
Valet Attendant
Venetian Hotel & Casino
08.2015 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
- Evaluated [Type] lot and parking scheme to promote optimal utilization of area.
- Built positive customer rapport for courteous, friendly and professional service.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Provided punctual, polite valet services to uphold professional standards.
- Located and retrieved vehicles quickly to minimize customer wait times.
Valet Attendant
Boulder Station Hotel And Casino
03.2014 - 08.2015
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
- Helped guests unload and load luggage.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Inspected vehicles to verify condition ahead of customer returns.
Minibar Attendant
Red Rock Hotel Resort And Casino
11.2012 - 03.2014
- As a mini bar attendant, your duties include stocking bars, maintaining inventory, organizing orders, and billing customers. Your responsibilities also include making sure that each mini bar fridge remains clean and in working order.
- A mini bar attendant ensures that the mini bar in each guest room at a hotel remains stocked during a customer’s stay. As a mini bar attendant, your duties include stocking bars, maintaining inventory, organizing orders, and billing customers. Your responsibilities also include making sure that each mini bar fridge remains clean and in working order. You defrost the freezer routinely, clean the interior, and order repairs if there are major mechanical issues. You also provide customer service and answer questions about the bar or other products available to guests.
Security Officer
Global Security Conscepts
09.2009 - 03.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Bachelor of Science - Business Administration
Technologic University
El Salvador10.1987
High School Diploma -
El Salvador
El Salvador11.1980
Skills
- Supporting Daily Living Needs
- Valid Driver's License
- Personable Demeanor
- Shift Coverage
- Process Payments
- Claim Tickets
- Special Requests
- Drive Vehicles
- Security Monitoring
- Resolving Customer Issues
- Standards Compliance
- Vehicle Location
Timeline
Valet Attendant
Venetian Hotel & Casino
08.2015 - Current
Valet Attendant
Boulder Station Hotel And Casino
03.2014 - 08.2015
Minibar Attendant
Red Rock Hotel Resort And Casino
11.2012 - 03.2014
Security Officer
Global Security Conscepts
09.2009 - 03.2014
Bachelor of Science - Business Administration
Technologic University
High School Diploma -
El Salvador
Similar Profiles
Anthony BronsonAnthony Bronson
Security Assistant Manager at Venetian Hotel & CasinoSecurity Assistant Manager at Venetian Hotel & Casino
Jaclyn GrahamJaclyn Graham
Fire Command Dispatch at Venetian Hotel & CasinoFire Command Dispatch at Venetian Hotel & Casino
Jennifer LopezJennifer Lopez
Front Desk Agent at Venetian Hotel & CasinoFront Desk Agent at Venetian Hotel & Casino