MARIO WHITE
Huntsville,AL
Summary
Proactive and indispensable leader with over 10 years of experience in managing operations, leading teams, and conducting a business, while still eager to learn more about related/ unrelated fields. Astonishing record of implementing skills learned throughout this career. Actively reduce operation expenses and lead any company worked for to high levels of growth and expansion. Received multiple recognitions and promotions for leadership opportunities and optimizing staff/business-wide performances. Willing to go above and beyond, the company needs to work diligently and adeptly, to ensure business and customer satisfaction.
Overview
18
18
years of professional experience
Work History
DELIVERY DRIVER, LEAD OPS MANAGER
FedEx Express
01.2018 - Current
- Deliver and Pick up packages in residential, business, and commercial areas promptly
- Deliver customer service in customer-faced environments (93% of this position is customer-faced)
- Complete warehouse operations during downtime
- Work with other departments to enable success
- Motivate company elevations and changes in corporate-wide functions
- Develop efficacious relationships with customers and businesses that improved company production
- Promote and increase customer satisfaction and efficiency, while training new drivers
- Use GPS and prior knowledge to navigate to delivery/pickup stops
- Follow established guidelines for loading/unloading freight
- Provided notable customer service in escalated situations
- Initiated new operations to help increase productivity for the sort and delivery
- Introduced previous knowledge for a smoother operation
- Troubleshoot operational device (Leo) when inoperative
- Performed routine vehicle inspections on my truck
- Conducted meetings to bring awareness and update members on new policies
Machine Operator, Lead Machine Operator
C and L Wood Products
01.2013 - 01.2018
- Oversee the operation and maintenance of the Km machine, forklift, pallet jack, hand tools, power tools
- Ensure machines are aligned with specific measurements
- Managed and coached incoming staff to produce quality service
- Implied inspection and repair protocols
- Developed meetings with corporate for company-wide ideas and advancements
- Ensure proper handling and knowledge of products like mulch, wood, skids and crates
- Communicated errors, production increases, and room for improvement to the supervisor
- Managed the full operation unaided
- Advocated for safety compliance and awareness of line changeovers
- Established groups for development opportunities
- Independently, Ameliorated company efficiency by introducing growth opportunities and change
- Researched and conducted troubleshooting steps and ways to exceed production targets
- B2B Sales
- Provided a self-influenced mentorship to new and upcoming employees
- Monitored equipment data to ensure a great level of service performance
CEO, CFO
Aroma of Madison
01.2007 - 01.2015
- Conducted a business plan to ensure productivity within the first year of operation
- Stocked shelves and racks to keep a full inventory for customers
- Networked with established companies and business advisors to expand knowledge and experience in B2B sales
- Ensured knowledge of competitors
- Interacted and built lifelong relationships with customers, sponsors, and executive business partners, increasing company eligibility and success by 23%
- Marketed company from start to finish allowing constant productivity, bringing in over 25% more customers than predicted
- Maintained POS systems, records, and accounting
- Provided thorough training and advice
- Ensured risks were reasonable and efficient
- Filed company taxes with prior knowledge saving 24% of the company's budget
- Performed HR duties to keep the business structure
- Ensured a structural foundation encouraging a prosperous business for over 5 years
- Developed and executed rules and regulations to be carried through each enterprise
- Managed day-to-day operations
- Transform individual mindsets to help increase production with different sales tactics
- Provided marketing, financial planning, business operation advisement
- Used psychological references to appeal to the commercial, residential, and industrial community
- Recruited a remodeling staff
- Provided a blueprint for the company's vision for long-term profits and elevation
- Recruited all levels of leadership to prevent an overload on the corporate operators
- Implemented business strategies to ensure company targets were reached
Education
High School Diploma -
CHRISTIAN CORNERSTONE ACADEMY
TOWNSEND, GA05.2007
Skills
- Quality Control
- Leadership
- Application Development
- Communication
- Operations Management
- Team building & Leadership
- Intake Experience
- Hr
- Structural Modification
- Machine Maintenance
- Strategic Control & Execution
- Organization OSHA
- Database Management
- Sales
- Technician Support
- Detail Oriented
- Analysis Skills
- Pallet Jack
- Cash Flow Analysis
- Business Development
- B2B Sales
- D2D Sales
- Phone etiquette
- Troubleshooting
- Computer Skills
- Electric pallet jack
- Strong Work Ethic
- Supervisor
- Negotiation
- Math
- Revenue and Profit Optimization
- Financial literacy
- Marketing
- Problem-Solving
- Customer Service
- Microsoft Excel
- Adaptive
- Management
- Entrepreneurship
- Accounts Payable
- Communication Skills
- Microsoft Office
- Excavator Operator
- Heat Treating
- Machine operation
- Housekeeping
- Strong work ethic
- Positive attitude
- Standard operating procedures
Awards
- Clean driving record for 7 years- Fedex
- Top Performer for 6 years - Fedex
- Perfect attendance for 7 years- Fedex
- Bravo Award (top performer) for 5 years- Fedex
Certificates And Licenses
- DOT Certification
- Non-CDL Driver's License
- Pallet Jack Certification
Timeline
DELIVERY DRIVER, LEAD OPS MANAGER
FedEx Express
01.2018 - Current
Machine Operator, Lead Machine Operator
C and L Wood Products
01.2013 - 01.2018
CEO, CFO
Aroma of Madison
01.2007 - 01.2015
High School Diploma -
CHRISTIAN CORNERSTONE ACADEMY
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