Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mario Zevallos

Haledon

Summary

Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Paraprofessional

ESS Education
10.2025 - Current
  • Assist classroom teachers in implementing lesson plans, providing one-on-one or small group support to students
  • Support students with special needs, including behavior management, academic assistance, and fostering social skills
  • Supervise students during activities such as recess, lunch, or field trips to ensure safety and engagement
  • Prepare classroom materials, including organizing instructional supplies and creating visual aids
  • Monitor and document student progress, providing feedback to teachers and contributing to Individualized Education Programs (IEPs)

Volunteer Assistant

New Jersey Community Developmental Corporation
01.2024 - Current
  • Assisted teachers in planning and organizing lesson materials, ensuring smooth
  • Helped manage classroom behavior and maintain a positive, inclusive learning environment
  • Supervised students during activities, including breaks and special events, ensuring safety and engagement
  • Provided support to students with diverse learning needs, promoting their academic and social development
  • Identified and reached out to potential volunteers for school programs, events, and classroom support roles

Manager on Duty

Dairy Queen
04.2021 - 07.2024
  • Supervised daily store operations, ensuring adherence to Dairy Queen standards for quality, cleanliness, and customer service
  • Managed and trained team members on food preparation, customer service, and safety protocols to maintain high performance and consistency
  • Handled opening and closing procedures, including cash register reconciliation, deposit preparation, and store security
  • Monitored inventory levels, placed orders, and conducted stock rotation to ensure product availability and minimize waste
  • Addressed and resolved customer concerns, providing solutions to maintain satisfaction and loyalty
  • Coordinated scheduling and task delegation to optimize labor costs and maintain a productive work environment

Barista

Dunkin Donuts
09.2019 - 04.2021
  • Operated cash registers, processed transactions accurately, and handled cash and credit card payments
  • Delivered exceptional customer service by greeting guests, taking orders efficiently, and addressing inquiries
  • Maintained a clean and organized workspace, ensuring compliance with health and safety standards
  • Restocked supplies, including coffee beans, syrups, and bakery items, to ensure smooth operations during peak hours
  • Supported team members during busy periods by collaborating to fulfill orders quickly and accurately
  • Assisted in training new employees on operational procedures, customer service, and products

Front End Coordinator

Marshall's
07.2017 - 08.2019
  • Supervised front-end operations, ensuring efficient and accurate checkout processes while maintaining a positive shopping experience for customers
  • Managed cashier schedules and task assignments to optimize staffing during peak hours
  • Trained and mentored front-end team members on customer service, register operation, and company policies
  • Handled customer inquiries, returns, and escalations, providing resolutions to ensure satisfaction
  • Oversaw cash handling procedures, including register reconciliation, deposits, and maintaining cash control standards
  • Collaborated with store management to implement promotions, sales, and visual merchandising strategies

Education

Associates - Early Childhood Education

Bergen Community College

Bachelor of Arts - Psychology

William Paterson Univeristy
07-2025

Bachelor of Arts - History

William Paterson Univeristy
12.2024

Skills

  • Behavior management
  • Fast learner
  • Effective communication
  • Team player
  • Time management

Certification

  • Substitute Teaching License - New Jersey Department of Education.

Languages

English
Spanish

Timeline

Paraprofessional

ESS Education
10.2025 - Current

Volunteer Assistant

New Jersey Community Developmental Corporation
01.2024 - Current

Manager on Duty

Dairy Queen
04.2021 - 07.2024

Barista

Dunkin Donuts
09.2019 - 04.2021

Front End Coordinator

Marshall's
07.2017 - 08.2019

Associates - Early Childhood Education

Bergen Community College

Bachelor of Arts - Psychology

William Paterson Univeristy

Bachelor of Arts - History

William Paterson Univeristy

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Mario Zevallos