Mario Zevallos
Haledon,NJ
Summary
A Substitute Paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Overview
8
8
years of professional experience
2026
2026
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Paraprofessional
ESS Education
Fairlawn, NJ
10.2024 - Current
- Assist classroom teachers in implementing lesson plans, providing one-on-one or small group support to students
- Support students with special needs, including behavior management, academic assistance, and fostering social skills
- Supervise students during activities such as recess, lunch, or field trips to ensure safety and engagement
- Prepare classroom materials, including organizing instructional supplies and creating visual aids
- Monitor and document student progress, providing feedback to teachers and contributing to Individualized Education Programs (IEPs)
Volunteer Assistant
New Jersey Community Developmental Corporation
Paterson, NJ
01.2024 - Current
- Assisted teachers in planning and organizing lesson materials, ensuring smooth
- Helped manage classroom behavior and maintain a positive, inclusive learning environment
- Supervised students during activities, including breaks and special events, ensuring safety and engagement
- Provided support to students with diverse learning needs, promoting their academic and social development
- Identified and reached out to potential volunteers for school programs, events, and classroom support roles
Manager on Duty
Dairy Queen
Wyckoff, NJ
04.2021 - 07.2024
- Supervised daily store operations, ensuring adherence to Dairy Queen standards for quality, cleanliness, and customer service
- Managed and trained team members on food preparation, customer service, and safety protocols to maintain high performance and consistency
- Handled opening and closing procedures, including cash register reconciliation, deposit preparation, and store security
- Monitored inventory levels, placed orders, and conducted stock rotation to ensure product availability and minimize waste
- Addressed and resolved customer concerns, providing solutions to maintain satisfaction and loyalty
- Coordinated scheduling and task delegation to optimize labor costs and maintain a productive work environment
Barista
Dunkin Donuts
Wyckoff, NJ
09.2019 - 04.2021
- Operated cash registers, processed transactions accurately, and handled cash and credit card payments
- Delivered exceptional customer service by greeting guests, taking orders efficiently, and addressing inquiries
- Maintained a clean and organized workspace, ensuring compliance with health and safety standards
- Restocked supplies, including coffee beans, syrups, and bakery items, to ensure smooth operations during peak hours
- Supported team members during busy periods by collaborating to fulfill orders quickly and accurately
- Assisted in training new employees on operational procedures, customer service, and products
Front End Coordinator
Marshall's
Wyckoff, NJ
07.2017 - 08.2019
- Supervised front-end operations, ensuring efficient and accurate checkout processes while maintaining a positive shopping experience for customers
- Managed cashier schedules and task assignments to optimize staffing during peak hours
- Trained and mentored front-end team members on customer service, register operation, and company policies
- Handled customer inquiries, returns, and escalations, providing resolutions to ensure satisfaction
- Oversaw cash handling procedures, including register reconciliation, deposits, and maintaining cash control standards
- Collaborated with store management to implement promotions, sales, and visual merchandising strategies
Education
Bachelor of Arts - History
William Paterson Univeristy
Wayne, NJ07-2025
Associate of Arts - Early Childhood Education
Bergen Community College
Paramus, NJ12.2021
Skills
- Behavior management
- Fast learner
- Effective communication
- Team player
- Time management
Certification
Substitute Teaching License - New Jersey Department of Education.
Timeline
Handle With Care Training
05-2025
Paraprofessional
ESS Education
10.2024 - Current
Substitute Teaching License - New Jersey Department of Education.
10-2024
Volunteer Assistant
New Jersey Community Developmental Corporation
01.2024 - Current
Manager on Duty
Dairy Queen
04.2021 - 07.2024
Barista
Dunkin Donuts
09.2019 - 04.2021
Front End Coordinator
Marshall's
07.2017 - 08.2019
Bachelor of Arts - History
William Paterson Univeristy
Associate of Arts - Early Childhood Education
Bergen Community College
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