Mario Alejandro Jimenez
Summary
Fluent in English and Spanish, excelled in customer relations and supervision to improve checkout efficiency. Recognized for exceptional leadership and multitasking abilities, consistently delivering outstanding customer service. Highly disciplined and strategic army soldier with experience in operations management, team leadership, and strategic planning. Possess vital skills in crisis management, conflict resolution, and decision-making under pressure. Proven track record of enhancing operational efficiency, maintaining security protocols, and leading diverse teams towards organizational goals. Made a positive impact through strong communication and leadership abilities.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Worldwide Flight Services
01.2025 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and cargo and then load cargo and bags for over 5-7daily flights.
Cashier/Cashier Assistant Manager
Walmart
02.2024 - 05.2024
- Processed returns and exchanges of merchandise by store policies.
- Operated the cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Kept records of purchases, maintained the orderly appearance of the checkout area, and restocked supplies as needed.
- Organized promotional displays, or arranged merchandise on counters or tables, to promote sales.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts, as customers requested.
- Resolved customer complaints professionally, according to company policy.
Cashier
Tommy Hilfiger
10.2023 - 02.2024
- Maintained a neat and organized sales floor.
- Operated the cash register accurately and efficiently during the checkout process.
- Answer customer phone calls regarding inquiries about products or services offered by the store.
- Developed knowledge of current fashion trends and styles to better assist customers.
- Adhered to all safety policies and procedures while handling products.
- Helped maintain security within the store by keeping an eye out for shoplifters or suspicious activity.
- Checked incoming shipments of merchandise against purchase orders for accuracy.
- Provided customers with information about promotions and discounts available.
- Folded and hung clothing items according to store standards.
- Greeted customers and provided excellent customer service.
- Replenished supplies, such as hangers, bags, and tags, when necessary.
Iron Technician
spm gas & oil
01.2023 - 05.2023
- Developed automation scripts to automate manual tests and improved the testing process efficiency.
- Calibrate test instruments before use according to the manufacturer's instructions.
- Performed preventative maintenance on all equipment used for pressure testing purposes.
- Developed reports detailing findings from each pressure test conducted.
- Assisted with troubleshooting issues related to faulty components or failed tests.
- Analyzed data from each test to determine if the component met the required standards.
- Inspected existing gas lines for corrosion or damage from water infiltration.
- Performed pressure tests on gas pipes and fittings to detect any leaks or faulty connections.
- Observed safe work rules and utilized fall protection and PPE.
- Threaded and installed pipe using pipe wrench and dies.
Diesel Mechanic
US Army Reserve
06.2024 - Current
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on all vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Diesel Mechanic
US Army Reserve
05.2022 - 12.2022
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on all vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Cashier/cook
Domino's Pizza
01.2022 - 05.2022
- Recognized by management for providing exceptional customer service.
- Monitored oven temperature to ensure pizza was cooked properly.
- Weighed out portions of ingredients required for each type of pizza ordered.
- Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols.
- Prepared ingredients such as dough, sauce, and toppings for pizzas.
- Checked food quality and freshness of ingredients used in preparing pizzas.
- Notified managers when supplies were running low so they could be replenished.
- Organized order-taking station to ensure an efficient workflow.
- Processed refunds and exchanges according to company policy.
Education
High School Diploma -
Fort Lupton High School
05-2024
Diesel Mechanic Certification - Diesel Technology
Lincoln College of Technology
Denver, CO04-2026
Skills
- dedicated
- Collaboration
- Supervision and leadership
- Organization and time management
- Conflict resolution
- Public speaking
- Multitasking
- Customer relations
- Hardworking
- speak English /Spanish
- Problem-solving
- Loading and unloading
- Heavy lifting
- Safety procedures
Affiliations
- army solider
- workout
- play sports
- fix cars
- running
- hiking/exploring
-
Languages
English
Native/ Bilingual
Spanish
Professional
Education and Training
other
Timeline
Ramp Agent
Worldwide Flight Services
01.2025 - Current
Diesel Mechanic
US Army Reserve
06.2024 - Current
Cashier/Cashier Assistant Manager
Walmart
02.2024 - 05.2024
Cashier
Tommy Hilfiger
10.2023 - 02.2024
Iron Technician
spm gas & oil
01.2023 - 05.2023
Diesel Mechanic
US Army Reserve
05.2022 - 12.2022
Cashier/cook
Domino's Pizza
01.2022 - 05.2022
High School Diploma -
Fort Lupton High School
Diesel Mechanic Certification - Diesel Technology
Lincoln College of Technology
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