Mario Castro

A travel agent specializing in cruises, responsible for assisting clients in planning and booking cruise vacations. Duties included recommending cruise itineraries, booking cabins, arranging transportation to and from the cruise port, coordinating with cruise line representatives, and providing information on onboard amenities and shore excursions. Excellent customer service skills, knowledge of different cruise lines and destinations

A medical equipment tech tasked with the safe and efficient delivery of medical supplies and equipment to various departments within the healthcare facility. Responsibilities included loading and unloading delivery vehicles, ensuring accurate inventory management, and coordinating with hospital staff to fulfill equipment requests in a timely manner

As a Bed Logistics Tech my primary task was to assist with the efficient management of patient bed assignments and transfers. Responsibilities included coordinating bed availability, ensuring proper bed cleaning and preparation, communicating with nursing staff to facilitate smooth patient transitions, and maintaining accurate electronic records of bed status. Also optimizing bed utilization to support the hospital's operational efficiency and patient care standards. Strong communication skills, attention to detail were vital in the compliance of the Hospitals guidelines.

As a Front Desk Agent at Marriott Residence Inn, my responsibilities were to check guests in and out, take reservations, answering inquiries in person, over the phone, and via email, handling guest requests and concerns promptly and professionally, and ensuring a smooth check­in/check­out process. Additionally, I assisted with administrative tasks such as maintaining guest records, handling payments, and coordinating with other hotel departments to ensure guest satisfaction. Strong communication skills, a friendly and welcoming demeanor, and the ability to multitask effectively in a fast­paced hospitality environment.