Mariola Contreras
Orlando,FL
Summary
Dynamic recently licensed Esthetician with a strong aptitude for engaging customers and recommending tailored therapies and treatments. Possesses comprehensive knowledge of esthetic equipment and techniques, ensuring high-quality service delivery. Experienced in conducting thorough consultations, both over the phone and in person, to assess client needs and preferences. Committed to fostering a welcoming environment that enhances client satisfaction and promotes wellness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetics Student Clinician
Dolly Monroe Beauty Academy
09.2025 - 01.2026
- Performed customized facials including cleansing, exfoliation, extractions, masking, and facial massage
- Conducted detailed skin analysis and client consultations
- Created personalized treatment plans and at-home skincare routines
- Performed chemical peels under instructor supervision
- Assisted with advanced modalities including LED therapy, microcurrent, high frequency, and dermaplaning (training setting)
- Educated clients on products, ingredients, and lifestyle factors impacting skin health
- Recommended retail products and add-on services as extensions of treatments
- Maintained sanitation standards and calming treatment environments
- Documented services and supported appointment flow
Recruiter
The Choice, Inc.
05.2024 - 08.2025
- Worked in commission-based environment; achieved highest commission rate among seven recruiters
- Managed full-cycle pipelines from outreach through close
- Placed 5 candidates every month at various national nonprofits in DC
- Built long-term client and candidate relationships through consultative conversations and consistent follow-up
- Guided clients through decision-making and handled objections
- Met urgent revenue goals under tight deadlines
- Supported onboarding and post-placement satisfaction
- Maintained CRM systems and performance tracking
Talent Acquisition Specialist
Contact Government Services
01.2023 - 05.2024
- Conducted 25 daily client interviews and screening calls
- Managed scheduling and administrative workflows
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Maintained applicant tracking systems (JazzHR, Lever)
- Communicated compensation, benefits, and onboarding processes
- Trained interns and supported team operations
- Maintained confidential records and documentation
Client Support Intern
Rising for Justice
08.2022 - 12.2022
- Conducted intake interviews for clients looking to expunge their criminal record
- Responded to phone and email inquiries
- Sorted and routed mail and packages to recipients.
- Maintained client documentation
- Provided administrative support
Program Intern
Platform of Hope
05.2022 - 08.2022
- Supported local community event coordination and scheduling
- Maintained organized records of recently immigrant families who joined the nonprofit for transition support
- Communicated with clients in English and Spanish
- Assisted with outreach materials and marketing
Education
Licensed Esthetician -
Dolly Monroe Beauty Academy
Orlando, FL01-2026
Bachelor of Arts - Psychology & Justice Studies
American University
Washington, DC05-2023
Skills
- Consultative sales strategies
- Guest services expertise
- Facials and microdermabrasion
- Customer consultation/intake
- Active listening
- Conflict resolution
- Skincare Makeup product knowledge
- Skincare treatments
- Proficient in eyebrow and lash tinting
- Outstanding client care
- Sales and recruiting background
- Anatomy and physiology
- Networking and relationship building
- Phone etiquette
- Event coordination
- Flexible schedule
Certification
- Licensed Esthetician - FB9817074
Timeline
Esthetics Student Clinician
Dolly Monroe Beauty Academy
09.2025 - 01.2026
Recruiter
The Choice, Inc.
05.2024 - 08.2025
Talent Acquisition Specialist
Contact Government Services
01.2023 - 05.2024
Client Support Intern
Rising for Justice
08.2022 - 12.2022
Program Intern
Platform of Hope
05.2022 - 08.2022
Licensed Esthetician -
Dolly Monroe Beauty Academy
Bachelor of Arts - Psychology & Justice Studies
American University