Marion Mattiza
Houston,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
24
24
years of professional experience
Work History
PDI/Inventory Control Manager
Lone Star Chevrolet
08.2018 - Current
- Monitored market trends to identify potential opportunities for growth and expansion within the new car department.
- Developed strong relationships with manufacturers, ensuring timely vehicle deliveries and exclusive promotional opportunities.
- Enhanced dealership profitability through effective inventory management and pricing strategies.
- Managed warranty claims efficiently, ensuring prompt resolution of customer concerns while minimizing dealership costs.
- Managed inventory effectively, ensuring a diverse selection of vehicles was available to meet customer needs.
- Collaborated with sales team to coordinate pre-delivery inspections and repairs on new vehicles, ensuring seamless handover from dealership to client.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
Office Coordinator/Manager of Receivables
Lone Star Chevrolet
08.2011 - 07.2018
- Processed an average of 7,000 invoices per month for a large-scale organization.
- Calculated figures such as discounts, percentage allocations and credits.
- Verified details of transactions, including received and total account balances.
- Suggested process improvements to secure prompt and regular receipts for the organization.
- Coded the general ledger and processed vendor invoice payments.
- Balances batch summary reports for verification and approval. Rectified escalated accounts payable issues from employees and vendors.
- Researched and resolved billing and invoice problems. Improved communication efficiency as a primary liaison between departments, clients and vendors.
- Maintained detailed administrative and procedural process to improve accuracy and efficiency.
Administrative Assistant/Licensed Realtor
Prudential Gary Greene, Realtors
04.2009 - 08.2011
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Arranged for inspections and surveys of sold properties.
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
- Provided expert guidance on property improvements to enhance value prior to sale or rental listings.
- Wrote contracts to outline sales and purchases of properties.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Compared recently sold area properties to determine competitive market prices.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Visual Merchandiser
JCPenney
04.2002 - 04.2009
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
Education
Associate of Science - Real Estate
Houston Community College
Houston, TX04-2009
Associate of Arts - Arts
Houston Community College
Houston, TX04-2005
Skills
- Effective time management
- Adaptability and flexibility
- Attention to detail
- Dedicated team player
- Organizational skills
- Excellent communication
- Decision-making
- Strong problem solver
- Resourceful
- Dedicated team player
Timeline
PDI/Inventory Control Manager
Lone Star Chevrolet
08.2018 - Current
Office Coordinator/Manager of Receivables
Lone Star Chevrolet
08.2011 - 07.2018
Administrative Assistant/Licensed Realtor
Prudential Gary Greene, Realtors
04.2009 - 08.2011
Visual Merchandiser
JCPenney
04.2002 - 04.2009
Associate of Science - Real Estate
Houston Community College
Associate of Arts - Arts
Houston Community College