Marion Randell
Willis,TX
Summary
Experienced Financial Specialist at Tri County Behavioral HealthCare, known for exceptional problem-solving skills and a keen eye for detail. Proficient in enhancing client satisfaction and streamlining operational processes through strategic communication and efficient time management. Acknowledged for providing precise information and upholding professionalism under pressure.
Overview
13
13
years of professional experience
Work History
Financial Specialist
Tri County Behavioral HealthCare
Conroe, Texas
07.2019 - Current
- Rectified financial statement discrepancies through thorough evaluations.
- Provided precise information to internal and external stakeholders.
- Delivered exceptional client service, enhancing overall satisfaction.
- Secured necessary authorizations prior to service delivery and scheduled appointments efficiently.
- Collaborated with diverse teams to manage simultaneous tasks and timelines.
- Maintained professionalism while interacting with various personalities in high-pressure environments.
- Prioritized tasks effectively, ensuring detailed attention under stress.
Support Services Assistant - Medication Room
Tri - County Behavioral Health Care
07.2018 - 07.2019
- Ensured efficient call handling through management of multi-line telephone systems.
Directed inquiries to appropriate personnel, enhancing customer service response times.
Processed large volumes of emails, supplying necessary information or organizing for follow-up.
Maintained accurate records through diligent data entry, contributing to operational efficiency.
Administrative Assistant/Supervisor
Above and Beyond Cleaning
05.2012 - 06.2018
- Managed multi-line telephone systems, providing timely and relevant information to callers.
- Handled large volumes of emails, ensuring prompt responses with necessary details.
- Coordinated all scheduling and orders, optimizing workflow efficiency.
- Supervised employees to maintain high productivity and performance standards.
Education
Associate of Science - Health Science
Arkansas State University
Beebe, AR12.2010
Skills
- Microsoft Office proficiency
- Typing proficiency
- Time management
- Phone etiquette
- Customer service
- Problem solving
- Attention to detail
- Communication skills
Timeline
Financial Specialist
Tri County Behavioral HealthCare
07.2019 - Current
Support Services Assistant - Medication Room
Tri - County Behavioral Health Care
07.2018 - 07.2019
Administrative Assistant/Supervisor
Above and Beyond Cleaning
05.2012 - 06.2018
Associate of Science - Health Science
Arkansas State University
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