Marion Roseman
Fresno,CA
Summary
Actively tring to utilize skills gained through experience to continue to positively grow and significantly impact an organization. Dedicated and highly motivated with over three years of experience in customer service. Skilled in communication and interpersonal, analytical and problem-solving, and leadership to optimize community engagement. Committed to delivering exceptional results while adapting to dynamic environments.
Overview
2
2
years of professional experience
Work History
Cashier
K1 Speed
03.2023 - Current
- Provided assistance, support, and resolution to customers before, during, and after their interactions
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Acquire a good understanding of the products or services offered by the business to provide accurate information to customers and help them make informed purchasing decisions
- Identify opportunities to upsell or cross-sell products or services to increase sales revenue
Services Aide
City Of Fresno, PARCS Department
06.2023 - 08.2023
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Planned, coordinated, and executed a planned project to achieve specific objectives within defined constraints, such as time, budget, and quality
- Fostered a collaborative and cohesive team environment, promoted effective communication and resolved conflicts
- Skilled in utilizing project management methodologies, tools, and techniques to drive project success
Sales Associate
Kohls
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Member
Jack In The Box
11.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Work collaboratively with other team members, including kitchen staff and management, to ensure smooth operations and excellent customer service.
- Familiarize yourself with the menu offerings, including ingredients, preparation methods, and any allergens or dietary restrictions. Be able to provide recommendations and answer customer questions about the menu.
Education
Bachelor of Science - Forensic Behavioral Science
California State University - Fresno
Fresno, CA05.2024
Skills
Leadership Skills
Communication Skills
Problem-solving Skills
Adaptability and Flexibility
Organizational Skills
Creativity and Innovation
Attention to Detail
Continuous Learning
References
Maia Ruiz - PARCS Level 3 Program Supervisor, +1 (559) 400-2293
Nicole Matthews - K1 Speed General Manager, +1 (559) 779-8326
Timeline
Services Aide
City Of Fresno, PARCS Department
06.2023 - 08.2023
Cashier
K1 Speed
03.2023 - Current
Sales Associate
Kohls
09.2022 - 01.2023
Team Member
Jack In The Box
11.2021 - 03.2022
Bachelor of Science - Forensic Behavioral Science
California State University - Fresno
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