Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mariona Siller

Edgerton,WI

Summary

Hello all!

My name is Mariona but I prefer to be called "Booka".

I am a detail-oriented individual well-known for improving opportunities at local restaurants. Sharp and well-trained in opening and closing procedures. Pursuing an Assistant Restaurant Manager position where attention to detail and exemplary service skills will be appreciated. Smart assistant restaurant manager offering several years in leadership positions. Successful at handling patron assistance and problem-solving for large several-seat restaurant. Focused and enthusiastic with excellent customer service and conflict resolution skills. High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach. Seasoned leader with strong background in steering teams towards success. I have significant experience in strategic planning, team motivation, and conflict resolution. Known for my positive work environments that encourage growth and productivity. Have positively impacted previous workplaces by instilling a culture of continuous improvement and collaboration.

Overview

6
6
years of professional experience

Work History

Crew Chief

Portillos
Madison, WI
11.2021 - Current
  • Managed daily operations of team members to ensure efficient and successful completion of tasks.
  • Assisted in recruiting, training, and scheduling staff members.
  • Provided leadership and direction to restaurant employees.
  • Ensured compliance with health and safety regulations.
  • Monitored customer service standards and took corrective action when needed.
  • Supervised food preparation, ordering of supplies, and inventory control.
  • Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of sales transactions and other financial information.
  • Managed cash register operations including deposits and reconciling discrepancies.
  • Ensured that all customer orders were fulfilled accurately and efficiently.
  • Coordinated catering services for special occasions or corporate events.
  • Reviewed employee performance data regularly to identify areas needing improvement.
  • Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
  • Took immediate responsibility for issues and found effective solutions for swift resolution.

Caregiving

Assisted Living At Home
06.2018 - 03.2021
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
06-2028

High School Diploma -

Green Bay East High School
Green Bay, WI
05-2018

Skills

  • Management experience
  • Employee engagement
  • Key holder experience
  • Professional telephone demeanor
  • Staff education and training
  • Positive and professional
  • Customer consulting

References

References available upon request.

Timeline

Crew Chief

Portillos
11.2021 - Current

Caregiving

Assisted Living At Home
06.2018 - 03.2021

Bachelor of Science - Psychology

Grand Canyon University

High School Diploma -

Green Bay East High School

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Mariona Siller