Mario Sergio Reyes Lopez
Hialeah
Summary
Empathetic and detail-oriented Healthcare Provider with 5+ years of experience in hospital and clinic settings. Proficient in managing patient. Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed any work demands . Dedicated to leading and promoting high-quality customer service and engagement initiatives. Exceptional at creating memorable customer and patient experiences, resolving issues with grace, and maintaining high standards of service. Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stocking Associate/Retail Sales Associate
Walmart
Hialeah
11.2024 - 04.2025
- Provided excellent customer service by responding courteously to inquiries.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Broke down and discarded empty packaging and boxes after stocking products.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Replenished items to maintain stock availability.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Assisted customers with carrying large purchases out of the store.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Warehouse Worker
Sunshine Bouquet
11.2023 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Implemented maintenance protocols to uphold high standards of tidiness in workspaces, including storage facilities and docking stations.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Handled movement of inventory using pallet jacks between storage areas.
- Performed cycle counts to maintain accurate inventory records.
Doctor of Medicine
Ministerio de Salud Pública
03.2019 - 08.2023
- Answered calls to help customers or patients with their questions and concerns.
- Analyzed tests and screenings in order to develop effective treatment plans for patients.
- Had an excellent attendance record and was always on time for work.
- Diagnosed patients and administered medications on strict schedules.
- Ordered laboratory tests, such as blood work, x-rays, and ultrasounds.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Improved patients' wellbeing by advising on medical and lifestyle issues impacting current health.
- Responded quickly and efficiently in emergency situations.
- Advised patients about diet, nutrition and other lifestyle behaviors to promote health and disease prevention.
- Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
Education
Phlebotomy Technician - Health Care
Solidaridad Sin Frontera
Hialeah, FL04-2025
Family Medicine - M.D. -
Universidad de Ciencias Médicas de Granma
Granma05.2019
Skills
- Cold calling
- Computer literate
- Excellent verbal communication
- Phlebotomy techniques
- Patient assessment
- Laboratory testing
- Medical documentation
- Healthcare collaboration
- Communication skills
- Customer service
- Store cleanliness and appearance
- Customer needs assessment
- Advertising
- Customer relations
- Adaptability
- Multi-Task Management
- Professional appearance
- Customer satisfaction
Languages
5,2
Certification
- Registered Phlebotomy Technician
- Basic Life Support Provider ( CPR and AED) Program
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Stocking Associate/Retail Sales Associate
Walmart
11.2024 - 04.2025
Warehouse Worker
Sunshine Bouquet
11.2023 - 12.2024
Doctor of Medicine
Ministerio de Salud Pública
03.2019 - 08.2023
Phlebotomy Technician - Health Care
Solidaridad Sin Frontera
Family Medicine - M.D. -
Universidad de Ciencias Médicas de Granma