Marisa Aleman
Houston,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues opportunity to support team members and create a healthy and effective team environment.
Overview
12
12
years of professional experience
Work History
Hair Stylist
Urban Eve Salon And Boutique/Salon Mood
09.2021 - Current
- Completed associate program which included assisting stylists and learning new techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Hair Stylist/Administrative Assistant
Danny Rateliff’s Hair Salon
09.2018 - 08.2019
- Improved Salon efficiency by assisting multiple stylists, covering front desk, and taking care of cleaning, laundry, restocking products etc.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed front desk phone calls, emails, walk-in clients and scheduling.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
Childcare Employee
Kingwood Country Club
05.2012 - 08.2017
- Fostered a nurturing, safe, and engaging environment for children to thrive in.
- Cared for children’s needs, interacted with members, planned activities, followed regulations and kept a clean space.
Education
Cosmetology -
Aveda Institute
01.2018
Psychology -
University of Houston
01.2016
Kingwood Park High School
01.2012
Skills
- Strong people skills
- Detail oriented
- Patient
- Creative
- Strong communicator
- Customer Education
- Relationship Building and Management
- Operations Management
Timeline
Hair Stylist
Urban Eve Salon And Boutique/Salon Mood
09.2021 - Current
Hair Stylist/Administrative Assistant
Danny Rateliff’s Hair Salon
09.2018 - 08.2019
Childcare Employee
Kingwood Country Club
05.2012 - 08.2017
Cosmetology -
Aveda Institute
Psychology -
University of Houston
Kingwood Park High School
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