Marisa Benitez
La Puente,CA
Summary
Dedicated customer service professional skilled in multitasking and time management. Proven track record of delivering positive and memorable experiences for clients, enhancing customer satisfaction and loyalty. Strong ability to prioritize tasks efficiently, ensuring operational excellence in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Burlington
Burlington Industries
West Covina, CA
10.2024 - Current
- Enhanced customer satisfaction by resolving issues with expert and approachable service.
- Oversaw inventory and supplies to guarantee timely availability of materials.
- Effectively managed time to complete tasks on schedule.
- Optimized workflow by structuring tasks to align with service targets.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Engaged customers in meaningful conversations utilizing interpersonal skills.
- Successfully partnered with colleagues from various backgrounds to accomplish shared goals.
- Delivered effective solutions to address customer inquiries.
Mcdonalds
McDonald's
West Covina, CA
09.2010 - 09.2014
- Worked effectively in team environments to make the workplace more productive.
- Determined client necessities quickly and effectively.
- Effectively managed time to ensure timely task completion.
- Ensured high-quality customer service both in-person and over the phone.
- Resolved client concerns effectively, leading to increased satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Nogales High School
La Puente07-2009
Skills
- Employee Training
- Quick to Adjust
- Fluent in [language]
- Information Gathering
- Quality assurance
- Attention to detail
Affiliations
- Creative.
Languages
Spanish
Professional
Marisa
- Friendly.
- Communication.
- Multitasker.
- Fast Learner
- Work well under preassure.
- Problem Solver
Timeline
Burlington
Burlington Industries
10.2024 - Current
Mcdonalds
McDonald's
09.2010 - 09.2014
High School Diploma -
Nogales High School
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