Marisa Castillo
Dallas
Summary
Service-focused hospitality professional with experience in high-end and upscale dining environments, delivering polished guest experiences through refined service, strong menu knowledge, and teamwork. Known for professionalism, attention to detail, and maintaining exceptional standards in fast-paced luxury settings.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Server
Este
Austin
2024.01 - 2025.08
- Provided friendly and attentive service to enhance guest dining experiences.
- Managed order accuracy by efficiently processing customer requests and preferences.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
Server
Suerte
Austin
2022.01 - 2024.01
- Provided friendly and attentive service to enhance guest dining experiences.
- Assisted in training new servers on restaurant protocols and customer service standards.
- Handled cash transactions and processed payments accurately at the end of each shift.
Education
Bachelor of Science -
Utpb
Odessa , TX 2017.01 - 2020.01
Lee High
Midland , TXSkills
- Fine dining service etiquette
- Wine knowledge
- Cocktail knowledge
- Beverage knowledge
- Menu memorization
- Upselling
- Guest relations
- Personalized service
- POS systems
- Team collaboration
- Communication
- High-volume service
- Reservation-based service
- Attention to detail
- Presentation
Websites
Timeline
Server
Este
2024.01 - 2025.08
Server
Suerte
2022.01 - 2024.01
Bachelor of Science -
Utpb
2017.01 - 2020.01
Lee High