Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Marisa Castillo

Dallas

Summary

Service-focused hospitality professional with experience in high-end and upscale dining environments, delivering polished guest experiences through refined service, strong menu knowledge, and teamwork. Known for professionalism, attention to detail, and maintaining exceptional standards in fast-paced luxury settings.

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education

Work History

Server

Este
Austin
01.2024 - 08.2025
  • Provided friendly and attentive service to enhance guest dining experiences.
  • Managed order accuracy by efficiently processing customer requests and preferences.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.

Server

Suerte
Austin
01.2022 - 01.2024
  • Provided friendly and attentive service to enhance guest dining experiences.
  • Assisted in training new servers on restaurant protocols and customer service standards.
  • Handled cash transactions and processed payments accurately at the end of each shift.

Education

Bachelor of Science -

Utpb
Odessa , TX
01.2017 - 01.2020

Lee High
Midland , TX

Skills

  • Fine dining service etiquette
  • Wine knowledge
  • Cocktail knowledge
  • Beverage knowledge
  • Menu memorization
  • Upselling
  • Guest relations
  • Personalized service
  • POS systems
  • Team collaboration
  • Communication
  • High-volume service
  • Reservation-based service
  • Attention to detail
  • Presentation

Timeline

Server

Este
01.2024 - 08.2025

Server

Suerte
01.2022 - 01.2024

Bachelor of Science -

Utpb
01.2017 - 01.2020

Lee High
Marisa Castillo