Marisa Dominguez
San Jose,CA
Summary
Detail-oriented bookkeeping professional with extensive experience at Safeway, excelling in bank reconciliation and payroll processing. Proven ability to enhance customer relations and maintain confidentiality while managing financial records. Recognized for training staff and fostering teamwork, driving operational efficiency and achieving high customer satisfaction.
Overview
11
11
years of professional experience
Work History
Bookkeeping Assistant
Safeway
10.2014 - Current
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Ensured accurate recording of financial transactions by meticulously entering data into accounting systems.
- Assisted with payroll processing, including timesheet verification, benefit calculations, and distributing paychecks accurately and on time.
- Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Gathered, evaluated and summarized account data in detailed financial reports.
Grocery Checker
Safeway
06.2014 - Current
- Contributed to a positive work environment by maintaining a professional and friendly demeanor, even during high-stress situations.
- Promoted store loyalty programs to customers, increasing sign-up rates and repeat business.
- Increased customer satisfaction by efficiently scanning and bagging groceries in a timely manner.
- Trained new employees on store policies, procedures, and register operations, improving overall team efficiency.
- Adapted quickly to new technologies and systems introduced in the workplace, ensuring proficiency with updated equipment and processes.
- Resolved customer complaints professionally and efficiently, maintaining positive relationships between the store and its patrons.
- Assisted in maintaining store cleanliness and organization, resulting in a more pleasant shopping experience for customers.
- Handled cash transactions accurately and securely, ensuring proper balance of register at the end of each shift.
Floral Manager
Safeway
10.2016 - 08.2018
- Trained employees on customer order taking and basic floral arranging.
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
- Inventoried plants and flower care supplies and ordered more.
- Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements onthespot.
- Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
Education
High School Diploma -
Andrew Hill High School
San Jose, CA06.2011
Skills
- Bank reconciliation
- Customer relations
- Payroll processing
- Balance sheet reconciliation
- Bookkeeping operations
- Bookkeeping
- Attention to detail
- Customer service
- Confidential document control
Timeline
Floral Manager
Safeway
10.2016 - 08.2018
Bookkeeping Assistant
Safeway
10.2014 - Current
Grocery Checker
Safeway
06.2014 - Current
High School Diploma -
Andrew Hill High School
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