Marisa Esparza
SF,CA
Overview
7
7
years of professional experience
Work History
Server/Host
Urban Putt
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Cashier/Server/Food And Kombucha
Rich Elixirs
09.2021 - 08.2022
- Set up new sales displays each week with new flavors.
- Accomplished multiple tasks within established timeframes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
- Regularly cleaned and sanitized bar area, kombucha kegs, refrigeration and storage areas.
- Assisted with menu development and planning.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, and soups using proper safety precautions and sanitary measures
- Weigh and measure ingredients for teas and kombucha, as well as make the flavors and transfer kombucha kegs
Cashier
Sprouts Farmers Market
11.2018 - 03.2020
- Welcomed customers and helped determine them locate items.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Request information or assistance using paging systems.
- Assist with duties in other areas of the store, such as bagging, helping locate items, and carrying out customers' items.
- Weigh items sold by weight to determine prices
- Issue rain check forms on prices and redeem food stamps and coupons.
Cashier/Server Fish
Market And Grill
01.2017 - 10.2018
- Accept payment from customers, and make change as necessary
- Clean and organize eating, service, and kitchen areas
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Clean tables or counters after patrons have finished dining
- Wash dishes, glassware, and silverware after meals
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Delivered exceptional, friendly and fast service
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Resolved problems or concerns to ensure customers had a pleasant dining experience.
Cashier/Server
The White Tortilla
12.2016 - 12.2017
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Bachelor Of Arts (B.A - Psychology Candidate
San Francisco State University
San Francisco, CA06.2024
Associate - Arts
Santiago Canyon College
Orange, CAA.A - Psychology
High School Diploma -
El Modena High School
Orange, CASkills
- Upbeat, outgoing and positive
- Cooperative team member
- Strong verbal communication
- Energetic and organized
- Engaging personality
- Detail oriented
- Strong leadership capability
Timeline
Server/Host
Urban Putt
10.2022 - Current
Cashier/Server/Food And Kombucha
Rich Elixirs
09.2021 - 08.2022
Cashier
Sprouts Farmers Market
11.2018 - 03.2020
Cashier/Server Fish
Market And Grill
01.2017 - 10.2018
Cashier/Server
The White Tortilla
12.2016 - 12.2017
Bachelor Of Arts (B.A - Psychology Candidate
San Francisco State University
Associate - Arts
Santiago Canyon College
A.A - Psychology
High School Diploma -
El Modena High School
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