Assisted in developing customer loyalty through strong service and teamwork.,Managed time effectively to support project completion and team productivity.,Collaborated with team members to enhance communication and build positive relationships.
Served as the first point of contact for customers at tractor dealership, delivering professional service while managing phone and front desk operations. Assisted parts and sales clientele with inquiries, order processing, and coordination between departments to ensure efficient customer service. Managed accounts receivable functions, processed payments, and initiated finance deals by inputting credit applications and maintaining accurate documentation.
Food & Nutrition Lead
Cheyenne Regional Medical Center (CRMC)
06.2022 - 07.2024
Served as primary lead in the absence of a supervisor, ensuring smooth food production and accurate patient tray assembly according to physician-ordered diets. Cross-trained as a Nutrition Tech in Room Service Call Center with knowledge of therapeutic diets and special dietary restrictions. Demonstrated strong computer proficiency, professional phone etiquette, and adherence to call scripting and protocols.
Assistant Manager
Panda Express
Cheyenne, WY
10.2017 - 06.2022
Directed daily store operations, including staff supervision and training achieve high performance, inventory control, food preparation, and customer service. Utilized store reports for informed decision-making, reconciled sales and resolved customer concerns, and maintained accurate cash handling.