Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisa Gonzales

El Paso,TX

Summary

I have a proven track record of enhancing customer engagement and fostering educational environments, demonstrated through my roles at El Paso High School's concession stand and as a babysitter for Maribel Alvarez. With strong time management and sanitation skills, I maintain high standards of cleanliness and organization. My reliability and work ethic have been essential in building trust and ensuring customer satisfaction. I have experience creating safe and engaging spaces for children, effectively communicating with both kids and parents to ensure clear understanding of expectations. Additionally, I excel at multitasking, showcasing my organizational skills and attention to detail. I bring a motivated approach and a strong customer service mindset, with a willingness to learn and grow in this environment. I also have the ability to quickly grasp food safety regulations and cash handling procedures.

Overview

3
3
years of professional experience

Work History

Babysitter

Maribel Alvarez
04.2021 - 10.2023
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.

Concessions Worker

El Paso High School
08.2021 - 02.2023
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
  • Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.

Education

High School Diploma -

College, Career & Technology Academy (CCTA)
El Paso, TX
12-2024

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Dependability
  • Reliability and punctuality

Timeline

Concessions Worker

El Paso High School
08.2021 - 02.2023

Babysitter

Maribel Alvarez
04.2021 - 10.2023

High School Diploma -

College, Career & Technology Academy (CCTA)
Marisa Gonzales